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What is Repair Right?

Repair Right is a Shopify app specifically created to help repair businesses efficiently handle their intake and service tickets while integrating with their retail sales systems. This application allows employees to generate jobs straight from the Shopify POS, document all repair details, and track each ticket through different stages of the repair workflow, including a prioritized queue for urgent jobs. Furthermore, it seamlessly connects repair parts with the Shopify inventory, automatically adjusting stock levels when a ticket is canceled. The app also supports the printing of claim checks and work orders, facilitates deposits, processes payments through Shopify's checkout, and allows for ticket information to be exported in CSV format for detailed analysis. Customers enjoy the convenience of monitoring the status of their repairs via a dedicated webpage and receive timely email alerts as their repairs progress. Repair Right caters specifically to Shopify merchants who offer repair services for an extensive array of items such as mobile phones, electronics, computers, bicycles, watches, jewelry, musical instruments, footwear, small engines, sewing machines, and vacuums, proving its versatility across diverse service-based industries. Ultimately, this application enhances operational workflows, boosts customer engagement, and significantly increases the overall efficiency of repair shops, allowing them to focus more on delivering quality service. By optimizing the repair process, Repair Right empowers businesses to thrive in a competitive market.

What is CellSmart POS?

You have the ability to create multiple variations of products, including different sizes and colors, all managed through a single user-friendly interface. In addition to this, products can be grouped to form new offerings, such as gift baskets, or can be separated into smaller quantities, like selling wine in individual bottles or glasses. The system allows for the entry of existing item barcodes or the option to print new ones as necessary, providing flexibility in inventory management. Utilizing a USB or Bluetooth barcode scanner streamlines the process of adding items to sales, creating purchase orders, conducting stock checks, or processing returns for supplies. A detailed list of repair tickets is also accessible, containing customer information, employee names, pricing details, and any notes taken during the repair process. The Repair System enhances customer interaction by enabling the capture of signatures both before and after the repair is completed or delivered. You can customize a repair policy that stands apart from your standard sales or bill payment terms, accommodating varying customer needs. Understanding that not all customers can pay for repair services upfront, the system supports payment plans that allow for installment collection. Additionally, you have the option to record the password or Android pattern linked to the device being repaired when creating the receipt, which bolsters security and tracking capabilities. Such a meticulous approach ensures that repairs and payments are managed in a thorough and organized manner, providing a better experience for both the business and its customers. The integration of these features not only simplifies operations but also enhances customer satisfaction by offering tailored solutions.

Media

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Integrations Supported

Shopify POS

Integrations Supported

API Availability

API Availability

Pricing Information

$0/month
Free Version
Free Trial Offered?

Pricing Information

$80 per month

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Recte

Date Founded

2026

Company Location

United States

Company Website

recte.tech/apps/repairright/

Company Facts

Organization Name

CellSmart POS

Date Founded

2009

Company Location

United States

Company Website

www.cellsmartpos.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Inventory Management

Alerts/Notifications
Forecasting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Reporting/Analytics
Retail Inventory Management

Point of Sale

Commission Management
Electronic Signature
Multi-Location
Retail POS
Returns Management

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management

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