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What is Repair Right?

Repair Right is a Shopify app specifically created to help repair businesses efficiently handle their intake and service tickets while integrating with their retail sales systems. This application allows employees to generate jobs straight from the Shopify POS, document all repair details, and track each ticket through different stages of the repair workflow, including a prioritized queue for urgent jobs. Furthermore, it seamlessly connects repair parts with the Shopify inventory, automatically adjusting stock levels when a ticket is canceled. The app also supports the printing of claim checks and work orders, facilitates deposits, processes payments through Shopify's checkout, and allows for ticket information to be exported in CSV format for detailed analysis. Customers enjoy the convenience of monitoring the status of their repairs via a dedicated webpage and receive timely email alerts as their repairs progress. Repair Right caters specifically to Shopify merchants who offer repair services for an extensive array of items such as mobile phones, electronics, computers, bicycles, watches, jewelry, musical instruments, footwear, small engines, sewing machines, and vacuums, proving its versatility across diverse service-based industries. Ultimately, this application enhances operational workflows, boosts customer engagement, and significantly increases the overall efficiency of repair shops, allowing them to focus more on delivering quality service. By optimizing the repair process, Repair Right empowers businesses to thrive in a competitive market.

What is OpenRMA?

OpenRMA Repair Centre is a desktop application tailored for small to mid-sized repair businesses, operating as a comprehensive solution that includes Repair Tracking Software, RMA Management Software, Services Tracking Software, and Ticketing Management Software, thus allowing technicians to efficiently track and oversee their repair assignments. This multifunctional software not only administers all repair jobs but also maintains a well-organized inventory and accommodates multiple locations, making it a flexible choice for businesses. Users can conveniently review the history of repairs and filter through various criteria such as customer information, serial numbers, warranty statuses, and more, ensuring a detailed perspective on business operations. After entering all relevant RMA service details, you can create Drop-In and Check-out forms in different paper sizes, including US Letter, A4, A5, and Receipt Printer Paper, which customers can sign to confirm their agreement to your terms. This capability is particularly useful when addressing customer complaints, as it helps clarify any issues that may arise. Moreover, the software significantly boosts overall efficiency by simplifying communication and documentation processes within the repair shop, thereby enhancing productivity and customer satisfaction. In summary, OpenRMA Repair Centre stands out as an invaluable tool for repair businesses looking to optimize their operations.

Media

No images available

Media

Integrations Supported

Shopify POS

Integrations Supported

API Availability

API Availability

Pricing Information

$0/month
Free Version
Free Trial Offered?

Pricing Information

$185 one-time fee
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Recte

Date Founded

2026

Company Location

United States

Company Website

recte.tech/apps/repairright/

Company Facts

Organization Name

OpenRMA

Date Founded

2016

Company Location

Greece

Company Website

www.openrma.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Repair Tracking
Work Order Management

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