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What is Repair Traq?

Introducing a simple and intuitive cloud-based platform crafted to enhance the management of your repair business! This innovative solution comes packed with features that allow you to oversee repairs, create work orders, formulate quotes, issue invoices, and manage follow-ups effortlessly, making it the perfect alternative to outdated spreadsheets and paperwork. By using Repair Traq, you can dedicate more time to connecting with your clients and growing your business. Not only does Repair Traq optimize your operations, but it also keeps your customers updated with automated and personalized status emails. You have the flexibility to create your own Repair Tickets, Invoices, and correspondence, ensuring that everything aligns with your specific requirements. Our Repair Modules can be fully customized to accommodate any repair-focused business model, and we are dedicated to guiding you through every step of the process. Repair Traq is not just a tool; it’s a comprehensive and user-friendly solution for repair tracking, applicable to a wide range of service-oriented industries, boosting efficiency by enabling the storage of work orders, quotes, and invoices in a highly flexible database. Seize the opportunity to revolutionize your repair business management with Repair Traq today, and experience the difference it can make in your operations!

What is FixVault?

FixVault is a cloud-based software specifically designed for businesses engaged in electronics repairs. It enables the thorough documentation of repair tickets that may include IMEI or serial numbers, unlock codes, device conditions, and images, all while supporting multiple devices per ticket. Staff members are empowered to manage estimates, obtain customer e-signatures, create invoices and credit notes, provide repair status updates, keep warranty records, and deliver after-sales support, including online tracking for customers. The point of sale system includes a French fiscal journal, which aids in generating closings and Z reports seamlessly. Moreover, the parts inventory system efficiently handles variants, barcodes, IMEI tracking, supplier details, and purchase orders, ensuring effective stock management. This all-encompassing software also supports device buybacks and keeps police-register records, while offering communication channels through SMS, email, WhatsApp, and Messenger, in addition to utilizing AI for more accurate estimates and diagnostic assistance. Repair shops can conveniently integrate compatible payment terminals and utilize various online payment methods. Specifically tailored for independent repair businesses and small chains that service phones, tablets, computers, consoles, and e-scooters, FixVault functions directly in a web browser and guarantees that data is stored in France, supplemented by nightly encrypted backups to ensure data security and reliability. Its intuitive interface combined with a wealth of robust features makes FixVault a powerful tool for significantly boosting the operational efficiency and customer service capabilities of electronics repair shops, ultimately leading to increased customer satisfaction.

Media

Media

Integrations Supported

Integrations Supported

Facebook Messenger
PayPal Point of Sale
Revolut
SumUp
WhatsApp

API Availability

API Availability

Has API

Pricing Information

$15 per month
Free Version

Pricing Information

€49/month
The Essential plan is €49/month, including VAT. A 14-day full-access trial requires a payment card; no charge is made during the trial, and the subscription begins afterward unless canceled. The subscription has no commitment and can be canceled at any time.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Upland Consulting Group

Company Location

United States

Company Website

www.repairtraq.com

Company Facts

Organization Name

E.repare

Date Founded

2016

Company Location

France

Company Website

fixvault.fr

Categories and Features

Repair Shop

Billing & Invoicing
Intake Forms
Inventory Management
Repair Tracking

Categories and Features

Repair Shop

Not specified

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