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What is Replyco?

Take Control of Your Inbox. Are you feeling inundated by a surge of customer emails? Optimize your inbox to improve response times on platforms such as eBay, Amazon, and Shopify. Accelerate Your eCommerce Success with Prompt Replies. The key to increasing sales is ensuring customer satisfaction, which leads to glowing 5-star reviews and stronger ties within the marketplace. Organize. Everything you need to centralize and manage customer emails across multiple marketplaces and stores is readily available. Automate. Reduce your workload with features like automated organization, auto-responders, auto-assignment, and setting service level agreement priorities. Communicate. Respond swiftly and efficiently to inquiries using email templates along with immediate access to order information. Reporting. Monitor performance metrics to enhance your customer support strategies for your stores and teams. Returns / Refunds. Effortlessly manage Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Benefit from integration with a wide array of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a seamless customer service experience across all channels. This all-encompassing solution not only empowers you to elevate your customer interactions but also streamlines your eCommerce operations, ultimately leading to greater efficiency and satisfaction. Furthermore, by implementing these strategies, you can create a more structured approach to handling customer inquiries, allowing you to focus on growth and innovation.

What is Perplexity Email Assistant?

The Email Assistant revolutionizes your inbox, creating a more productive workspace by automatically handling organization, crafting responses, scheduling appointments, and prioritizing your to-do list. It employs tagging to classify emails, distinguishing between those that need a reply and those that serve as mere information, which supports your aim of achieving "inbox zero." By generating message drafts that reflect your unique communication style, it simplifies replying to emails significantly. In terms of scheduling, the Assistant efficiently manages meeting arrangements and integrates them directly into your calendar, removing the hassle of manual entry. Furthermore, it improves your email search abilities by summarizing key meetings, vital emails, and daily tasks, ensuring you start each day fully informed. A critical aspect of its design is a robust focus on security and privacy, providing peace of mind as you manage your communications. The Assistant is designed to work seamlessly with popular email platforms like Gmail and Outlook, offering a holistic approach to email management. As a result, this tool not only saves valuable time but also boosts your overall productivity in daily interactions, empowering you to focus on what truly matters.

Media

Media

Integrations Supported

Gmail
Amazon
BigCommerce
Cdiscount
Linnworks
Microsoft Outlook
Perplexity
Perplexity Max
Shopify
WooCommerce
eBay

Integrations Supported

Gmail
Amazon
BigCommerce
Cdiscount
Linnworks
Microsoft Outlook
Perplexity
Perplexity Max
Shopify
WooCommerce
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

$33 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Replyco

Date Founded

2019

Company Location

United Kingdom

Company Website

replyco.com

Company Facts

Organization Name

Perplexity AI

Date Founded

2022

Company Location

United States

Company Website

www.perplexity.ai/assistant

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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