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What is Resco CRS?

The RESCO Center Reservation System is revolutionizing the cruise booking industry by offering an all-encompassing, web-based platform designed to optimize online operations for both cruise lines and travel agencies, prioritizing time efficiency and operational effectiveness. This innovative system merges numerous travel components—ranging from vacations and individual journeys to packaged offers and group trips—into a singular, unified platform, facilitating seamless integration of all travel services. As a result, it not only streamlines the booking experience but also significantly improves customer satisfaction within the travel sector, making it an invaluable tool for industry stakeholders. By enhancing the overall travel booking experience, the RESCO Center is setting a new standard in cruise reservations.

What is Centaur TBMS?

The Centaur Travel Business Management System (TBMS) is designed to meet the operational requirements of tour operators who offer a range of travel services, such as packaged tours, flexible itineraries, group excursions, cruises, fly-drive options, and customized packages. It is equipped to meet the most demanding needs in sales, marketing, call center management, reservations, accounting, customer service, and back-office tasks, making it ideal for tour operators of all sizes. By utilizing Centaur TBMS, businesses can efficiently manage customer interactions, ultimately boosting both profitability and customer loyalty throughout the sales and service journey. Moreover, the system’s modules can easily connect with existing and third-party solutions, including CRS and payment gateways, allowing operators to adopt the system in a budget-friendly manner while leveraging their current IT infrastructure. Users benefit from the platform's accessibility via any web browser, which provides a level of convenience and flexibility that is essential in the travel sector. This ability to manage operations from any location ensures that tour operators remain agile and responsive in an ever-evolving industry landscape. As a result, they can swiftly adapt to changes and better serve their clients’ needs.

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Integrations Supported

Integrations Supported

Active Directory
ActiveCampaign
Amazon S3
Amazon Web Services (AWS)
Authorize.Net
Constant Contact
Google Cloud Platform
HubSpot CRM
HubSpot Customer Platform
Jitterbit
Mailchimp
Microsoft Dynamics 365
QuickBooks Online
Sabre Airport Management
Sage 50
Salesforce
SendGrid
Worldpay
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

Rescompany Systems

Date Founded

2003

Company Location

United States

Company Website

rescompany.com

Company Facts

Organization Name

Centaur Systems

Date Founded

2000

Company Location

United States

Company Website

www.centaursystemsinc.com

Categories and Features

Reservations

Not specified

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

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