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What is ResidentPrints?

ResidentPrints provides a cloud-driven print management service specifically designed for apartment communities, ensuring a seamless experience for residents. Utilizing this platform, individuals can upload documents effortlessly from any internet-enabled device and retrieve their print jobs at the building's commercial printer using a unique PIN for security. Property management can efficiently manage resident access, set printing quotas for each month, monitor job progress, and track overall usage through a user-friendly online dashboard, which also facilitates bulk onboarding with CSV file support. The subscription service includes not just a multifunctional color print/scan/copy station, but also encompasses essential supplies like paper and toner, remote device monitoring, maintenance, and direct support for the residents whenever needed. Key features of the system include secure PIN job releases, print limits, tracking of document histories, remote submission options, scan-to-email functions, real-time usage insights, easy resident onboarding, and support for multiple property locations. Monthly subscription plans start at $249 for each building, with installation and support services currently focused in the Atlanta metropolitan area. Furthermore, this cutting-edge service strives to significantly improve the resident experience by delivering a convenient and efficient printing solution right within their homes. By addressing common printing challenges, ResidentPrints ensures that residents enjoy a well-rounded and satisfying living experience.

What is Help me Fix?

Help me Fix provides a comprehensive diagnostic and triage solution for repair needs, utilizing advanced AI and video technology. Its main objective is to improve service quality, reduce costs, and simplify maintenance management, making it an ideal option for various sectors looking to enhance their repair workflows and increase operational efficiency. The platform includes Aidenn, an AI-powered repair assistant, as well as Help me Fix Resident, Help me Fix Engineer, and a Nationwide Network of semi-retired tradespeople. This groundbreaking service enables residents to handle simple repairs independently with the aid of AI diagnostics, computer vision, instructional videos, video triage escalation, and job reporting features. Furthermore, it allows contact center representatives and on-site technicians to provide assistance to residents through video calls, helping to resolve issues remotely and significantly enhance first-time fix rates. By merging technology with practical support, Help me Fix fosters a more efficient repair process for all parties involved, ultimately transforming the traditional approach to maintenance and repair services. This innovative strategy not only benefits residents but also contributes to the overall improvement of service delivery across multiple industries.

Media

No images available

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$249/month/property

Pricing Information

£100 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ResidentPrints, LLC

Company Location

United States

Company Website

www.residentprints.com

Company Facts

Organization Name

Help me Fix

Date Founded

2019

Company Website

helpmefix.io

Categories and Features

Print Management

Not specified

Categories and Features

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