Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,089 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,194 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    869 Ratings
    Company Website
  • BrandMail Reviews & Ratings
    332 Ratings
    Company Website
  • ShareCRM Reviews & Ratings
    68 Ratings
    Company Website
  • D&B Finance Analytics Reviews & Ratings
    802 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,436 Ratings
    Company Website
  • Filevine Reviews & Ratings
    589 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,400 Ratings
    Company Website
  • BoldTrail Reviews & Ratings
    2,126 Ratings
    Company Website

What is Resolver?

Resolver Group engages in close collaboration with a diverse range of businesses and organizations spanning various sectors. By leveraging our unique and innovative platforms, we significantly improve the effectiveness of complaint management, while the analytics and insights we provide support superior decision-making for businesses. This collaborative approach not only benefits companies and their clients but also elevates the entire market, resulting in better outcomes for all stakeholders involved. Our offerings are distinctly positioned in the marketplace and are crafted to empower consumers to voice their concerns, help businesses boost customer loyalty, assist government bodies in comprehending and enforcing suitable regulations, and enhance markets through detailed, aggregated reporting tools. The actionable insights we deliver facilitate real improvements for businesses, creating a ripple effect of positive transformation throughout the industry. Ultimately, our dedication to innovation and partnership fosters success for everyone engaged in this ecosystem, reinforcing the interconnectedness of all parties and paving the way for future advancements.

What is CFN Insight?

Clarivate Customer Experience (CX) Services, formerly known as CustomersFirst Now, is grounded in the belief that centering customers within a business framework is vital for achieving both operational excellence and financial prosperity. We support companies in making customer prioritization a pressing focus, highlighting that every interaction serves as an opportunity to either delight or disappoint a customer, making it essential to grasp what truly engages them. Organizations in both B2B and B2C markets that adopt our program often see notable increases in revenue, higher retention rates, and improved profit margins. By utilizing our proven, data-driven approach, we enable you to identify the root causes of customer attrition and pinpoint specific pain points, which empowers you to develop actionable strategies that yield significant enhancements in customer experience and financial outcomes. CFN Insight distinguishes itself as the leading provider of customer journey mapping software, delivering exceptional visualizations, comprehensive reporting tools, action scorecards, dashboards, and insights to deepen your understanding of customer interactions and stimulate business expansion. Emphasizing these elements allows organizations to cultivate a culture that is not only customer-centric but also consistently surpasses customer expectations. Ultimately, fostering such an environment can lead to long-term loyalty and advocacy from customers, which are invaluable assets for any business.

Media

Media

Integrations Supported

Integrations Supported

PuppyGraph

API Availability

API Availability

Pricing Information

$10000.00/month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support

Training Options

On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Resolver Group

Date Founded

2014

Company Location

United Kingdom

Company Website

www.resolvergroup.com

Company Facts

Organization Name

Clarivate

Date Founded

2016

Company Location

United Kingdom

Company Website

clarivate.com/customer-experience-services/

Categories and Features

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Retention

Not specified

Customer Satisfaction

Analytics
Feedback Collection

Customer Success

Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Usage Tracking / Analytics

Popular Alternatives

Invicti Reviews & Ratings

Invicti

Invicti Security

Popular Alternatives

Hexia Reviews & Ratings

Hexia

Lanla