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What is Resolver?

Resolver Group engages in close collaboration with a diverse range of businesses and organizations spanning various sectors. By leveraging our unique and innovative platforms, we significantly improve the effectiveness of complaint management, while the analytics and insights we provide support superior decision-making for businesses. This collaborative approach not only benefits companies and their clients but also elevates the entire market, resulting in better outcomes for all stakeholders involved. Our offerings are distinctly positioned in the marketplace and are crafted to empower consumers to voice their concerns, help businesses boost customer loyalty, assist government bodies in comprehending and enforcing suitable regulations, and enhance markets through detailed, aggregated reporting tools. The actionable insights we deliver facilitate real improvements for businesses, creating a ripple effect of positive transformation throughout the industry. Ultimately, our dedication to innovation and partnership fosters success for everyone engaged in this ecosystem, reinforcing the interconnectedness of all parties and paving the way for future advancements.

What is Home Care Pulse?

Gather extensive and unbiased insights from both your clients and caregivers. By analyzing these insights, tracking emerging patterns, and nurturing client loyalty, you will be able to retain a greater number of caregivers while simultaneously freeing up essential time for your team. Combining caregiver feedback with training programs not only boosts caregiver retention rates but also improves the overall care experience. Through our partnership with the esteemed training organization In the Know, we provide training that enables you to implement actionable strategies based on the feedback received from clients and caregivers, available in both online and in-person formats. Effectively manage, respond to, and foster online reviews from multiple platforms all within a single, user-friendly interface. Given that 90% of consumers consult online reviews prior to making purchases, it is vital to build a strong online reputation. Utilizing third-party surveys enhances accuracy and reliability while also conserving your time. Experience the peace of mind that comes with a consistent understanding of the feelings of both your clients and caregivers. This ongoing relationship allows you to make continuous improvements and adapt to their evolving needs, ensuring that your services remain relevant and effective. Regularly engaging with feedback not only strengthens relationships but also fosters a culture of open communication.

Media

Media

Integrations Supported

Integrations Supported

AlayaCare
AxisCare
Savii Care
WellSky Home Health

API Availability

API Availability

Pricing Information

$10000.00/month

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support

Training Options

On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Resolver Group

Date Founded

2014

Company Location

United Kingdom

Company Website

www.resolvergroup.com

Company Facts

Organization Name

Home Care Pulse

Date Founded

2008

Company Location

United States

Company Website

www.homecarepulse.com

Categories and Features

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Categories and Features

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Reputation Management

Not specified

Review Management

Not specified

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