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What is Reten?

Reten is a tailored platform designed to enhance customer retention for local businesses across India, including cafés, restaurants, bakeries, salons, gyms, and retail outlets. Customers can quickly join the loyalty program by scanning a QR code at the counter and confirming through WhatsApp, eliminating the need for an additional app download. The platform tracks customer visits and assesses the average return frequency of loyal patrons, allowing businesses to identify those whose attendance has decreased. Furthermore, companies can leverage WhatsApp to communicate with customers through messages aimed at re-engagement, alongside sending welcome greetings, loyalty rewards, requests for feedback, and special promotions. The service provides in-depth reports on customer behavior and visit patterns; it integrates seamlessly with Shopify and allows other point-of-sale systems to import sales data. Specifically designed for local enterprises, Reten enables businesses to cultivate repeat visits and efficiently handle customer engagement and loyalty programs via an intuitive web interface, thereby improving their overall operational efficiency. This forward-thinking solution not only assists neighborhood businesses in thriving but also fosters a stronger connection with their customer base in an increasingly competitive market. Ultimately, Reten's innovative features make it a vital tool for enhancing local business success and customer satisfaction.

What is LoyaltyXpert?

LoyaltyXpert offers an AI-powered, SaaS-based B2B platform designed to help manufacturers and brands manage their channel networks and drive business growth. Its integrated ecosystem combines loyalty program software, rewards management, sales tracking, warranty management, meet management, and dealer management in one solution. Businesses can engage channel partners through gamification, tier-based rewards, and automated loyalty programs while using real-time analytics to track performance. With flexible customization and seamless integration into existing systems, LoyaltyXpert helps manufacturers strengthen partner relationships, improve sales visibility, boost repeat purchases, and build a more engaged and productive channel network.

Media

No images available

Media

Integrations Supported

Shopify
WhatsApp

Integrations Supported

HoduCC
Magento
SAP ERP

API Availability

API Availability

Has API

Pricing Information

₹999/month
₹999 per month.
Free Trial Offered?

Pricing Information

Contact Us
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RETEN

Date Founded

2026

Company Location

India

Company Website

reten.in

Company Facts

Organization Name

LoyaltyXpert

Date Founded

2017

Company Location

India

Company Website

www.loyaltyxpert.com

Categories and Features

Customer Retention

Not specified

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Retention

Not specified

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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