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What is Reten?

Reten is a tailored platform designed to enhance customer retention for local businesses across India, including cafés, restaurants, bakeries, salons, gyms, and retail outlets. Customers can quickly join the loyalty program by scanning a QR code at the counter and confirming through WhatsApp, eliminating the need for an additional app download. The platform tracks customer visits and assesses the average return frequency of loyal patrons, allowing businesses to identify those whose attendance has decreased. Furthermore, companies can leverage WhatsApp to communicate with customers through messages aimed at re-engagement, alongside sending welcome greetings, loyalty rewards, requests for feedback, and special promotions. The service provides in-depth reports on customer behavior and visit patterns; it integrates seamlessly with Shopify and allows other point-of-sale systems to import sales data. Specifically designed for local enterprises, Reten enables businesses to cultivate repeat visits and efficiently handle customer engagement and loyalty programs via an intuitive web interface, thereby improving their overall operational efficiency. This forward-thinking solution not only assists neighborhood businesses in thriving but also fosters a stronger connection with their customer base in an increasingly competitive market. Ultimately, Reten's innovative features make it a vital tool for enhancing local business success and customer satisfaction.

What is Open Loyalty?

Open Loyalty is a leading API-driven platform designed to implement large-scale gamified loyalty programs that enhance Customer Lifetime Value. Over the past seven years, we have partnered with over 100 enterprises across 43 nations, helping them cultivate enduring customer connections through the innovative use of gamification and personalized experiences. Renowned global names such as Heineken, JTI, limango, Intersport, and ALDO rely on Open Loyalty’s flexible architecture to incorporate loyalty mechanisms into their existing systems without the complications associated with developing solutions from the ground up. Our value proposition is anchored in three primary pillars: 1) Enhancing CLV: Foster long-term customer loyalty through engaging gamified strategies. 2) Optimizing ROI: Minimize dependency on discounts by employing captivating strategies that do not impact profit margins. 3) Effortless integration: Our API-first framework guarantees smooth integration within intricate technological environments. As a member of the OEX group, which comprises 15 companies and boasts €167.3M in revenue and €17.7M EBITDA for 2023, Open Loyalty has earned accolades from both Google and Deloitte for its capacity to scale and its readiness for enterprise-level deployment. This recognition underscores our commitment to delivering robust solutions that drive business success.

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Media

Integrations Supported

Shopify
WhatsApp

Integrations Supported

Bloomreach
Braze

API Availability

API Availability

Has API

Pricing Information

₹999/month
₹999 per month.
Free Trial Offered?

Pricing Information

We charge based on the program’s active users.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

RETEN

Date Founded

2026

Company Location

India

Company Website

reten.in

Company Facts

Organization Name

Open Loyalty

Date Founded

2017

Company Location

Poland

Company Website

www.openloyalty.io

Categories and Features

Customer Retention

Not specified

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Retention

Not specified

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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