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What is Reten?

Reten is a tailored platform designed to enhance customer retention for local businesses across India, including cafés, restaurants, bakeries, salons, gyms, and retail outlets. Customers can quickly join the loyalty program by scanning a QR code at the counter and confirming through WhatsApp, eliminating the need for an additional app download. The platform tracks customer visits and assesses the average return frequency of loyal patrons, allowing businesses to identify those whose attendance has decreased. Furthermore, companies can leverage WhatsApp to communicate with customers through messages aimed at re-engagement, alongside sending welcome greetings, loyalty rewards, requests for feedback, and special promotions. The service provides in-depth reports on customer behavior and visit patterns; it integrates seamlessly with Shopify and allows other point-of-sale systems to import sales data. Specifically designed for local enterprises, Reten enables businesses to cultivate repeat visits and efficiently handle customer engagement and loyalty programs via an intuitive web interface, thereby improving their overall operational efficiency. This forward-thinking solution not only assists neighborhood businesses in thriving but also fosters a stronger connection with their customer base in an increasingly competitive market. Ultimately, Reten's innovative features make it a vital tool for enhancing local business success and customer satisfaction.

What is PEKO Rewards Hub?

PEKO is an innovative platform that leverages artificial intelligence to boost customer loyalty and retention across a variety of establishments, including cafes, restaurants, billiard clubs, spas, and salons. This advanced service allows venues to reward customers for their visits and purchases while enabling them to accumulate receipt-based points without the need for a point-of-sale system integration. Moreover, it supports group participation in loyalty programs through a shared QR code, fostering community engagement. Venue operators benefit from efficient management of customer profiles and segments, enabling them to distribute vouchers and automate marketing campaigns for occasions such as birthdays, rebooking, and win-back initiatives using an AI-powered campaign management tool. Customers enjoy a web-based membership experience, which eliminates the necessity for app downloads, while they can also access businesses that offer their own branded applications. PEKO further includes functionalities for customer communication and provides analytics on customer visits and loyalty patterns, in addition to features for online ordering and direct customer engagement. Notably, this platform is designed for seamless integration with existing point-of-sale systems of venues, ensuring an effortless transition. Additionally, subscription plans and features can vary based on specific market demands, thus offering flexibility for businesses. The comprehensive nature of PEKO sets it apart as a versatile solution for enhancing customer experiences.

Media

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Media

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Integrations Supported

Shopify
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

₹999/month
₹999 per month.
Free Trial Offered?

Pricing Information

Free up to 300 members
Free up to 300 members. Standard plans are S$49/month per outlet in Singapore and RM99/month per outlet in Malaysia. The service advertises cancellation without a long-term contract; rates and billing options vary by market.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

RETEN

Date Founded

2026

Company Location

India

Company Website

reten.in

Company Facts

Organization Name

Hungry Bear Internet Pte. Ltd.

Date Founded

2024

Company Location

Singapore

Company Website

heypeko.com

Categories and Features

Customer Retention

Not specified

Categories and Features

Loyalty Management

Not specified

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