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Ratings and Reviews 0 Ratings
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What is RichCall?
RichCall enables remote sales and support, offering your customers a seamless one-touch live assistance feature. This platform can be seamlessly integrated into your website, kiosk, or mobile application, allowing users to initiate a fully interactive session with a remote expert through video, co-browsing, and app sharing capabilities.
The primary applications of RichCall include options like click-to-call, click-to-video, and co-browsing, which enhance customer engagement. Customers can utilize click-to-call and co-browsing for effective support, and even initiate co-browsing sessions while on the go.
Additionally, RichCall supports mobile camera sharing for both sales and support purposes, where agents can demonstrate products through the shared mobile camera, while customers can showcase any issues with their devices by sharing their mobile camera feed.
With its capabilities for kiosks, RichCall offers remote expert assistance via HD video, scanner, and printer integration, ensuring that users receive live video assistance for existing self-service or support kiosks. This comprehensive solution not only improves customer interactions but also streamlines the support process, making it more efficient and user-friendly.
What is RemoteHQ?
Engage in creative collaboration that transcends basic video conferencing by utilizing features like co-browsing and co-editing on any web platform. You can share files, collaboratively take notes, use whiteboards, share screens, and join video calls, all within a single browser tab. Whether you're updating a Google Doc or managing a Trello board, our Shared Browser empowers all participants to interact with the web applications in use. You can seamlessly integrate your favorite online tools into your workspace, facilitating smooth co-browsing and co-editing experiences, all within one convenient tab. Customize your collaboration environment by adding applications that meet your unique needs. If you need to work together on a document, just upload it directly to your workspace. Have trouble recalling important action items? Our notes app ensures everything stays organized and accessible. With RemoteHQ, you won’t have to worry about losing files, notes, recordings, or any essential materials from your sessions ever again. If you happen to forget who was involved in your collaborative efforts, rest assured that we keep track of that information for you as well! This comprehensive approach not only streamlines your collaboration process but also significantly boosts productivity for all team members. Embrace the future of teamwork with enhanced tools that foster creativity and connection.
Integrations Supported
API Availability
API Availability
Pricing Information
$192 / month
Cloud and on-prem deployments are available.
Free Trial Offered?
Pricing Information
$12.99 per month
$9.99 per month if billed annually
Free Version
Supported Platforms
SaaS
On-Prem
Linux
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
Aurus
Date Founded
2009
Company Location
Russian Federation
Company Website
richcall.io
Company Facts
Organization Name
Mythical Labs
Date Founded
2019
Company Location
United States
Company Website
www.remotehq.com
Categories and Features
Co-Browsing
Not specified
Customer Service
Virtual Assistant
Categories and Features
Co-Browsing
Not specified
Collaboration
Brainstorming
Chat / Messaging
Real Time Editing
Video Conferencing
Remote Work
Not specified
Video Conferencing
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Real-Time Chat
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Whiteboard
Not specified