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What is Ring.io?

Revolutionize your sales performance with the telephony platform that elevates your team's efficiency. Ring.io's innovative dialer empowers sales professionals to enhance their call volumes, arrange more appointments, and secure additional deals with remarkable ease. By automating prospecting activities, you can fully realize the capabilities of your representatives. Seamlessly direct calls to the appropriate team member by utilizing insights from your CRM, ensuring that no lead or client is overlooked. With robust coaching and training resources at your disposal, you can boost call connection rates, enhance representative productivity, and fine-tune each call for optimal outcomes. Additionally, Ring.io Pay facilitates secure credit card transactions over the phone while adhering to PCI compliance standards, allowing you to effectively increase sales, collections, and charitable contributions. This comprehensive approach enables your team to not only meet but exceed their sales targets, driving overall business growth.

What is Fastcall?

Fastcall is a cloud communication solution designed specifically for teams that leverage Salesforce, allowing for both inbound and outbound calling directly within the Salesforce ecosystem. This platform enables professionals in sales and customer service to make and receive calls effortlessly, utilizing features like click-to-call and linking call activities to Salesforce records seamlessly. It offers a range of functionalities including call routing, queues, IVR, call recording, voicemail, monitoring, reporting, and the automated logging of activities, although the availability of these features depends on the selected plan and its configuration. Furthermore, Fastcall extends its capabilities to business texting and messaging, integrating features for applications like WhatsApp as well. Administrators can easily configure users, phone numbers, and call flows right from Salesforce, while agents have the flexibility to access the platform via both desktop and mobile interfaces. This comprehensive solution is particularly beneficial for organizations looking to merge telephony and contact center functionalities with their Salesforce CRM, making it an ideal option for sales teams, customer service departments, and contact center operations, thereby fostering a unified communication experience for all users. The integration not only enhances productivity but also improves collaboration among team members, ultimately driving better business outcomes.

Media

Media

Integrations Supported

Salesforce
HubSpot CRM
HubSpot Customer Platform
Pipedrive
Zendesk
Zendesk Sell
Zoho CRM

Integrations Supported

Salesforce
Slack
Twilio
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$69/user/month
Pipedrive, Zoho, Zendesk - $69/user/month
HubSpot - $89/user/month
Salesforce - $109/user/month
Free Trial Offered?

Pricing Information

$30/user/month
Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging.
Free Trial Offered?

Supported Platforms

SaaS
iPhone

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Ring.io

Date Founded

2010

Company Location

United States

Company Website

www.ring.io

Company Facts

Organization Name

Fastcall

Date Founded

2007

Company Location

United States

Company Website

fastcall.com

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Lead Management
Power Dialer
Progressive Dialer
Surveys

Call Center

Call Logging
Call Recording
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Queue Management
Reporting/Analytics

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition

Caller ID

Not specified

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Sales Coaching

Assessments
Call Recording
Gamification
Goal Setting / Tracking
Performance Metrics

Sales Dialers

Not specified

Sales Tracking

Activity Dashboard
Alerts / Notifications
Call Logging
Comments / Notes
Custom Reports
Email Templates
Interaction Tracking
Lead Scoring
Reporting / Analytics

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Call Tracking

Not specified

Telephony

Not specified

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