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What is Ringover?

Since its establishment in 2005, Ingouver Group has positioned itself as a leading European SaaS publisher and telecommunications provider. With a deep-rooted expertise in business telecommunications, the company launched Ringover in early 2018, offering a comprehensive communication solution that includes voice, video, chat, SMS, and call center functionalities, all delivered through a 100% cloud-based platform that serves 10,000 users. Ringover seamlessly integrates with various business applications and offers real-time analytics, simplifying the management of business communications to just a few clicks. The foundation of our success lies in our complete technological knowledge, an intuitive user interface, and unwavering support throughout the entire process. With Ringover, you can connect with your business from any location across the globe using either smartphones or PCs, requiring only a reliable internet connection to facilitate this flexibility. Additionally, this innovative platform empowers teams to collaborate efficiently, making it an essential tool for modern businesses.

What is CallN?

Automated Call Intelligence empowers organizations to derive meaningful insights from the interactions between their key assets: employees and customers. By optimizing quality assurance processes, this technology facilitates the swift identification of agents' training requirements and boosts overall team efficiency. Moreover, it guarantees compliance with regulatory and privacy standards, effectively mitigating related risks. Users enjoy the flexibility to pause or resume calls and receive alerts regarding possible compliance issues. This innovative solution delivers detailed insights derived from customer interactions, equipping companies with essential tools to evaluate and improve customer engagement and overall experience. By utilizing sophisticated sentiment analysis, campaign tracking, topic exploration, and segmentation techniques, it provides a thorough understanding of customer feedback and preferences. Furthermore, CallN streamlines the processes of call recording and tagging, enabling users to categorize their calls effortlessly while implementing custom rules to minimize repetitive tasks, thereby ensuring effective communication management. As a result of harnessing these advanced capabilities, organizations can make well-informed decisions that not only foster growth but also enhance customer satisfaction, ultimately leading to a more successful business model. In a rapidly evolving market, leveraging such insights becomes increasingly crucial for maintaining a competitive edge.

Media

Media

Integrations Supported

5X
Aqore
Axis LMS
BoldDesk
CoRecruit
Crono
Freshdesk
Gorgias
HubSpot Customer Platform
Intercom
La Growth Machine
Leexi
Modjo
Noota
Outdoo AI
Praiz
Workers by Delos
Zapier
Zendesk
Zoho CRM

Integrations Supported

API Availability

API Availability

Pricing Information

$44.00/month/user
Free Trial Offered?

Pricing Information

$13.50 per month

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Ringover

Date Founded

2005

Company Location

France

Company Website

www.ringover.com

Company Facts

Organization Name

CallN

Date Founded

2012

Company Location

Australia

Company Website

calln.com

Categories and Features

AI Dialers

Not specified

Auto Dialer

Not specified

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center

Business VoIP

Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Reporting/Analytics

Call Recording

Not specified

Call Tracking

Call Recording
Call Routing
IVR / Voice Recognition

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
IVR / Voice Recognition

Cloud PBX

Not specified

IVR

Call Center
Call Logging
Call Recording
Call Routing
Phone Key Input
Text to Speech
Voice Customization
Voice Mail

Productivity

Not specified

Sales

Not specified

Sales Dialers

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Not specified

Web Conferencing

Not specified

Categories and Features

Call Center

Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking

Call Tracking

Not specified

Telephony

Not specified

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