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What is Ringblaze?

Ringblaze has created a comprehensive phone system tailored specifically for startups and small enterprises. This innovative solution encompasses everything necessary for a new online business to enhance customer satisfaction effectively. Users benefit from a unified, user-friendly dashboard where they can either select a new phone number or transfer an existing one, whether it be local, toll-free, or a vanity number. Simply download the app and invite your team to start utilizing the platform without the need for any additional hardware, as it works seamlessly on your existing computer and smartphone. Managing new and existing contacts along with team productivity becomes straightforward, with options to assign or reassign tasks and ensure that missed calls are no longer an issue. Not fond of making calls? Not a problem, as Ringblaze also facilitates SMS and MMS communication, allowing you to choose the method of interaction that suits you best when engaging with customers and your team. To enhance customer support and satisfaction even further, Ringblaze has introduced a unique feature—a call widget. This straightforward button can be integrated into your business website, enabling visitors from anywhere in the world to call you for free. If you happen to miss a call, you can easily follow up with a text or a return call. Additionally, you can personalize the widget to align with your branding or even incorporate it into your email signature for added visibility. The Ringblaze app is conveniently available on both desktop and mobile devices, including iPhone and Android platforms, ensuring that you can stay connected wherever you go.

What is 8x8?

A single platform integrates cloud telephony, video collaboration, team messaging, contact center capabilities, and analytics, all in one place. By providing users with tailored features, organizations can significantly lower their overall ownership costs. This platform fosters collaboration among specialized team members and contact center staff, effectively breaking down silos within the organization. It features a comprehensive administration tool for easy system setup, along with user and data management functionalities. With just one license, users can seamlessly combine calling, directory services, video conferencing, messaging, and contact center operations. Enjoy enterprise-level reliability and high-quality cloud connectivity to link your business globally. Schedule, initiate, or participate in HD audio and video meetings without being restricted by device or location. Easily access your contacts from any device, whether they are internal colleagues or external partners. This intelligent and collaborative solution empowers organizations to enhance customer experiences, driving engagement and satisfaction. Ultimately, adopting such a versatile platform can lead to improved communication and efficiency across all levels of your business.

Media

Media

Integrations Supported

Integrations Supported

Act!
Bullhorn
CommunityWFM
Cronofy
Dimension Labs
Dynamics Telephony
EldNex AI
Empirix
Flip
Indent
Microsoft Outlook
MidoNet
Motileo
NetSuite
Outdoo AI
Pipedream
Prodoscore
Refold
Salesforce
Workers by Delos

API Availability

API Availability

Pricing Information

$15 per month
Free Trial Offered?

Pricing Information

$19.99 per month

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Ringblaze

Date Founded

2019

Company Location

United States

Company Website

www.ringblaze.com

Company Facts

Organization Name

8x8

Date Founded

1987

Company Location

United States

Company Website

www.8x8.com

Categories and Features

Business Phone Systems

Call Logging
Call Recording
Call Routing
Employee Directory
Mobile Access
Virtual Call Center

Business VoIP

Call Recording
Contact Management
SIP Trunking

Cloud PBX

Call Recording
Call Routing
SIP Trunking

Collaboration

Chat / Messaging
Contact Management
Project Management
Real Time Editing
Task Management

SMS Marketing

2-Way Messaging
MMS
Mass Texting

Toll Free 800 Number

Not specified

Vanity Phone Number

Not specified

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Not specified

SIP Trunk

Not specified

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Toll Free 800 Number

Not specified

UCaaS

Not specified

Vanity Phone Number

Not specified

Video Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Virtual Phone Number

Not specified

Web Conferencing

Mobile Access
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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