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What is RipperReceptionist?

RipperReceptionist is a cloud-based AI receptionist designed specifically for accounting and bookkeeping firms across Australia. Operating 24/7, Mia can manage several incoming calls at once while representing the firm's identity. She adeptly identifies callers, understands their needs, collects critical information, and arranges appointments in the practice's calendar on both Pro and Pro Max versions, all while respecting business hours and prior commitments. Equipped with industry-specific vocabulary related to BAS, SMSF, ATO, PAYG, and lodgement, Mia avoids providing tax advice and ensures that callers do not share their tax file numbers until they are officially documented. Incoming calls can be monitored through an intuitive dashboard that displays transcripts and AI-generated summaries for quick reference. The Pro and Pro Max options also facilitate the follow-up of unpaid invoices through email and SMS, enhancing financial management. Additionally, practices can keep their existing phone number while gaining access to web chat features and the capability to export contacts and invoices in a format suitable for Xero imports, although this does not establish a live two-way connection with Xero. This innovative solution ultimately boosts efficiency and streamlines communication for accounting firms, allowing them to manage client interactions more effectively. Overall, RipperReceptionist is a vital resource for practices looking to optimize their operational workflow.

What is CallMinded?

CallMinded presents a cloud-based AI receptionist designed to meet the needs of small service-driven businesses that struggle with managing incoming calls when their staff are not available. This AI receptionist, known as Josie, employs predefined business information and specific protocols to interact effectively with callers, including crucial elements such as the company's offerings, hours of operation, service areas, greetings, and common inquiries. Josie adeptly collects caller details, determines the intent behind calls, and logs any requests for services or appointments, providing the team with a structured summary for follow-up. During the setup phase, businesses have the opportunity to customize their own guidelines and exclusions, as well as test the call forwarding feature using their current phone numbers. Notably, appointment requests are forwarded to staff for review rather than being automatically approved, allowing businesses to retain authority over their scheduling processes. This cutting-edge solution is particularly beneficial for a range of service providers, such as auto repair shops, home-service contractors, cleaning companies, and pet grooming services, all of which can take advantage of efficient call management and organized follow-up through a user-friendly web dashboard. By harnessing this innovative approach, businesses can significantly enhance their customer service quality while boosting overall operational effectiveness. Additionally, the integration of Josie into their communication strategy can lead to improved caller satisfaction and a more professional business image.

Media

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Media

No images available

Integrations Supported

Stripe

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

A$19.99/month
All prices are in Australian dollars, with GST added. Starter costs A$19.99/month and includes up to 100 conversations and 19 bonus call minutes. Voice calls cost A$0.50/minute, with bonus minutes used first. The 14-day refund excludes the value of bonus minutes used; purchased call credit is not deducted.

Pricing Information

Proposed plans are priced in USD before applicable taxes. Essential is $59/month for 100 AI conversation minutes, with extra minutes at $0.55 each; Growth is $109/month for 250 minutes, with extra minutes at $0.49 each; and Pro is $189/month for 500 minutes, with extra minutes at $0.42 each. Paid subscriptions are not active. The free guided trial lasts 14 days or 50 AI conversation minutes, whichever comes first. No credit card is required; AI answering pauses at the trial limit, with no automatic extra-minute charges.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Continuous Improvement Advisory Australia

Date Founded

2023

Company Location

Australia

Company Website

ripperreceptionist.com/accountants

Company Facts

Organization Name

9511-3148 Quebec inc.

Company Location

Canada

Company Website

callminded.com

Categories and Features

AI Receptionists

Not specified

Categories and Features

AI Receptionists

Not specified

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