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What is RocketRez?

RocketRez presents a comprehensive cloud-based ticketing and operational platform aimed at assisting tours and attractions in increasing revenue, minimizing costs, and improving the overall guest experience. This platform features a variety of flexible ticketing options, allowing sales to be made either at the point of sale, via online travel agents, through resellers, or directly through a customizable online interface. In addition, RocketRez offers functionalities for bundling products, executing flash sales, cross-selling items alongside tickets, and utilizing dynamic pricing techniques to optimize revenue per ticket sold. The system also streamlines the management of membership programs, retail operations in gift shops, food and beverage services, private events, and more, all through specialized add-on modules tailored to diverse needs. Furthermore, the RocketPass mobile web application empowers customers to independently manage their experiences, enabling them to handle tickets and purchases directly from their smartphones while also receiving exclusive offers. To enhance operational efficiency, comprehensive reporting and dashboard tools provide crucial insights and data analysis, which are further supported by expert implementation, training, and ongoing support services, ensuring clients can maximize the benefits of the platform. This commitment to service excellence sets RocketRez apart as a leader in the industry.

What is FareHarbor?

FareHarbor offers a powerful software solution for online bookings and management that is specifically designed to boost profitability and streamline operations for businesses in the tour and activity sector. This platform provides operators with an all-encompassing suite of tools that enable them to manage their daily activities from a single dashboard. Beyond easing management processes, FareHarbor empowers tour and activity providers to collect customer information, enable digital waiver signing, and handle credit card payments seamlessly from any device. Consequently, it significantly enhances the efficiency of different business functions, thereby becoming an indispensable asset for enterprises in this field. Moreover, its user-friendly interface ensures that businesses can adapt quickly and effectively to the evolving demands of the industry.

Media

Media

Integrations Supported

Stripe
BI Book
Birdeye
Cardknox
Desktop.com
Easyflow
Facebook
Google Analytics
Google Calendar
Rezdy
Shift4
Smartwaiver
Squarespace
Stackreaction
Stripe Billing
TourConnect
TourOpp GO
WaiverForever
WordPress
eWaiverPro

Integrations Supported

Stripe
BI Book
Birdeye
Cardknox
Desktop.com
Easyflow
Facebook
Google Analytics
Google Calendar
Rezdy
Shift4
Smartwaiver
Squarespace
Stackreaction
Stripe Billing
TourConnect
TourOpp GO
WaiverForever
WordPress
eWaiverPro

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RocketRez

Date Founded

2011

Company Website

www.rocketrez.com

Company Facts

Organization Name

FareHarbor Holdings

Date Founded

2013

Company Location

United States

Company Website

fareharbor.com

Categories and Features

Museum

Collections Management
Event Management
Exhibit Management
Gift Shop POS
Grant Management
Insurance Management
Membership Management
Ticketing

Revenue Management

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Ticketing

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Zoo

Animal Monitoring
Animal Records
Breeding Management
Facility Management
Feed Management
Inventory Management
Medical Records
Membership Management
Volunteer Management

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

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