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What is RocketRez?

RocketRez presents a comprehensive cloud-based ticketing and operational platform aimed at assisting tours and attractions in increasing revenue, minimizing costs, and improving the overall guest experience. This platform features a variety of flexible ticketing options, allowing sales to be made either at the point of sale, via online travel agents, through resellers, or directly through a customizable online interface. In addition, RocketRez offers functionalities for bundling products, executing flash sales, cross-selling items alongside tickets, and utilizing dynamic pricing techniques to optimize revenue per ticket sold. The system also streamlines the management of membership programs, retail operations in gift shops, food and beverage services, private events, and more, all through specialized add-on modules tailored to diverse needs. Furthermore, the RocketPass mobile web application empowers customers to independently manage their experiences, enabling them to handle tickets and purchases directly from their smartphones while also receiving exclusive offers. To enhance operational efficiency, comprehensive reporting and dashboard tools provide crucial insights and data analysis, which are further supported by expert implementation, training, and ongoing support services, ensuring clients can maximize the benefits of the platform. This commitment to service excellence sets RocketRez apart as a leader in the industry.

What is FuseMetrix?

Our clients range from small recreational hubs to expansive international entertainment establishments. These organizations often depend on FuseMetrix for comprehensive operation management, which includes everything from online reservations and electronic point of sale (ePoS) systems to financial oversight, customer relationship management (CRM), and adherence to human resources and health and safety standards. They offer a wide variety of activities, such as indoor skydiving, alpine coasters, soft play areas, vehicle rentals, treetop rope courses, indoor skiing, zip lines, inflatable parks, cafes, retail outlets, and numerous other attractions. FuseMetrix distinguishes itself through its advanced leisure booking system, uniquely designed to streamline operations across multiple venues. It effectively manages diverse activities in various currencies while providing language support for both staff and patrons. Our all-encompassing systems guarantee a real-time booking experience with live availability at every location, allowing for customized pricing and scheduling that cater to the distinct requirements of each site. This adaptability empowers businesses to swiftly respond to evolving demands, ensuring they uphold a superior customer experience while maximizing operational efficiency. Additionally, the seamless integration of various functionalities allows clients to focus more on enhancing their service offerings and engaging their guests.

Media

Media

Integrations Supported

Cardknox
Rezdy
Shift4
Stripe
TourOpp GO

Integrations Supported

AutoEntry

API Availability

API Availability

Pricing Information

Contact Sales for Pricing Options

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

RocketRez

Date Founded

2011

Company Website

www.rocketrez.com

Company Facts

Organization Name

FuseMetrix Group

Date Founded

2002

Company Location

United Kingdom

Company Website

www.fusemetrix.com

Categories and Features

Amusement Park

Not specified

Dynamic Pricing

Not specified

Museum

Collections Management
Event Management
Gift Shop POS
Membership Management
Ticketing

Revenue Management

Dynamic Pricing
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Ticketing

Barcode / Ticket Scanning
Concessions Management
Customer Database
Event Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
VIP & Discount Tickets

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Custom Packages
Customer Management
Multi-Day Tours
Payment Processing
Price / Margin Management
Quote Management
Reservations Management

Zoo

Membership Management

Categories and Features

Amusement Park

Not specified

Human Resources

Not specified

Point of Sale

Not specified

Reservations

Not specified

SMS Marketing

Not specified

Tour Operator

Not specified

Waiver

Not specified

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