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Ratings and Reviews 0 Ratings
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rezStream Cloud PMSOur user-friendly online booking system and reservation software are designed to enhance your revenue and simplify your operational processes. With our cloud-based solutions, you can enhance the guest experience at every stage, from the initial booking to post-stay follow-up. Additionally, our integrated payment processing system streamlines staff training and enables the implementation of automated workflows that will elevate your operations, improve guest management, and ensure secure transactions. - Boost Operational Efficiency - Connect with OTAs/Google Hotels - Access Real-Time Rates and Availability - Choose from Multiple Calendar Options - Promote Upsell Addons and Packages - Utilize ADA Search Filters - Enjoy 24/7/365 Support via Phone and Email These features collectively empower you to run a more efficient hospitality business while providing exceptional service to your guests.
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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
What is RocketRez?
RocketRez presents a comprehensive cloud-based ticketing and operational platform aimed at assisting tours and attractions in increasing revenue, minimizing costs, and improving the overall guest experience. This platform features a variety of flexible ticketing options, allowing sales to be made either at the point of sale, via online travel agents, through resellers, or directly through a customizable online interface. In addition, RocketRez offers functionalities for bundling products, executing flash sales, cross-selling items alongside tickets, and utilizing dynamic pricing techniques to optimize revenue per ticket sold. The system also streamlines the management of membership programs, retail operations in gift shops, food and beverage services, private events, and more, all through specialized add-on modules tailored to diverse needs. Furthermore, the RocketPass mobile web application empowers customers to independently manage their experiences, enabling them to handle tickets and purchases directly from their smartphones while also receiving exclusive offers. To enhance operational efficiency, comprehensive reporting and dashboard tools provide crucial insights and data analysis, which are further supported by expert implementation, training, and ongoing support services, ensuring clients can maximize the benefits of the platform. This commitment to service excellence sets RocketRez apart as a leader in the industry.
What is Live Access?
Guests who bring value to your events warrant a personalized experience that conventional ticketing systems often fail to provide. With Live Access, you can effectively handle each request, leading to decreased anxiety and heightened guest satisfaction. Improve your guests' enjoyment with tailored communications, an easily accessible guest list portal, and diverse options for managing tour settlements, all while prioritizing security. The robust interface of Live Access allows you to generate detailed service fee reports for the entire tour, facilitating weekly financial reconciliations with your label. Thanks to the real-time online portal, your guests will be able to track their ticket status well in advance of arriving at the box office. Move beyond outdated box office practices and eliminate the pitfalls of unreliable order forms. Offer exceptional service to your guests and provide a dedicated solution for friends, family, and internal ticketing, ensuring that each attendee feels like a VIP. You can effortlessly navigate an enhanced spreadsheet to adjust data, compile reports, and enjoy a comprehensive view of your ticketing operations throughout the tour, guaranteeing that every aspect is meticulously managed. By choosing this modern strategy, you not only streamline your processes but also significantly enhance the overall experience for your guests, making every event unforgettable. Additionally, incorporating these innovative elements can foster deeper connections with your audience, ensuring they leave with lasting memories.
Integrations Supported
Cardknox
Rezdy
Shift4
Stripe
TourOpp GO
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$59.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RocketRez
Date Founded
2011
Company Website
www.rocketrez.com
Company Facts
Organization Name
Eventric
Date Founded
2001
Company Location
United States
Company Website
www.eventric.com/live-access/
Categories and Features
Museum
Collections Management
Event Management
Exhibit Management
Gift Shop POS
Grant Management
Insurance Management
Membership Management
Ticketing
Revenue Management
Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Zoo
Animal Monitoring
Animal Records
Breeding Management
Facility Management
Feed Management
Inventory Management
Medical Records
Membership Management
Volunteer Management
Categories and Features
Ticketing
Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets