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What is Rome Collision Management Software?

Manage all customer service engagements through our integrated CRM system, which empowers your technicians and service advisors to provide outstanding service by having immediate access to customers' service histories. The automated reminders sent via text, email, and phone calls will greatly reduce the likelihood of missed appointments. With an electronic ordering process that includes images for better understanding, each transaction can be executed with accuracy, supported by an inventory system that precisely tracks the location of every item. You will be equipped to effortlessly manage everything from returns to core charges. Our advanced scheduling tool not only streamlines appointment booking but also enables you to effectively track daily progress. In addition, our load-leveling feature makes it easier to manage workload distribution among departments, ensuring that no single area is overwhelmed. Moreover, you will benefit from a real-time view of the shop floor, offering valuable insights into the status of each vehicle, the workload across departments, and current parts availability, which helps maintain smooth and efficient operations. This comprehensive strategy ensures that each aspect of your business operates seamlessly and efficiently, ultimately enhancing overall performance and customer satisfaction. By embracing these tools, you can achieve greater productivity and a more organized workflow throughout your business.

What is AutoHound?

AutoHound is a cloud-based software solution specifically crafted to optimize the management of collision repair operations. It simplifies the entire workflow of repair orders, initiating from scheduling and vehicle check-in, then progressing through production phases, parts sourcing and delivery, quality control, payment processing, and comprehensive reporting. Users have the capability to effortlessly generate estimates using platforms such as CCC ONE, Mitchell, Audatex, or AdjustRite, with a Windows connector allowing for the direct import of these estimates and supplements into the repair records. Team members can capture the condition of vehicles through photographs and signatures, track tasks and challenges via a production board, manage parts inventory and returns, and offer customers dedicated links for updates on repair status and payment options. Furthermore, AutoHound includes bilingual staff interfaces and customer communication in both English and Spanish, provides integration with QuickBooks Online, and connects to PPG PaintManager and PPG LINQ, all while ensuring accessibility on mobile devices and support for multi-location management. Its adaptability makes it suitable for independent collision shops, multi-store operations, fleet repair services, and heavy-duty repair tasks, establishing it as an all-encompassing tool for the industry. Ultimately, AutoHound not only boosts operational efficiency but also significantly enhances customer engagement for collision repair enterprises, making it an invaluable asset in today's competitive landscape. With its user-friendly design and robust features, AutoHound stands out as a leader in collision repair management solutions.

Media

Media

Integrations Supported

Integrations Supported

AudaTarget
CCC ONE Total Repair Platform
Mitchell RepairCenter
QuickBooks Online

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$599/location/month
The standard plan is $599 per location per month, billed monthly and renewed until canceled. It includes unlimited users, all features, four onboarding consultation hours, and no setup fee; applicable tax is extra. The 30-day free trial requires a payment method, with $0 due during the trial; billing begins afterward unless canceled. A separate 7-day demo shop is available without a credit card.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rome Technologies

Date Founded

1997

Company Location

United States

Company Website

www.rometech.com

Company Facts

Organization Name

AutoHound

Date Founded

2024

Company Location

United States

Company Website

autohound.io

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

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