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What is Rome Collision Management Software?

Manage all customer service engagements through our integrated CRM system, which empowers your technicians and service advisors to provide outstanding service by having immediate access to customers' service histories. The automated reminders sent via text, email, and phone calls will greatly reduce the likelihood of missed appointments. With an electronic ordering process that includes images for better understanding, each transaction can be executed with accuracy, supported by an inventory system that precisely tracks the location of every item. You will be equipped to effortlessly manage everything from returns to core charges. Our advanced scheduling tool not only streamlines appointment booking but also enables you to effectively track daily progress. In addition, our load-leveling feature makes it easier to manage workload distribution among departments, ensuring that no single area is overwhelmed. Moreover, you will benefit from a real-time view of the shop floor, offering valuable insights into the status of each vehicle, the workload across departments, and current parts availability, which helps maintain smooth and efficient operations. This comprehensive strategy ensures that each aspect of your business operates seamlessly and efficiently, ultimately enhancing overall performance and customer satisfaction. By embracing these tools, you can achieve greater productivity and a more organized workflow throughout your business.

What is Droptop?

Droptop is a sophisticated, cloud-based system designed for the management of oil changes and automotive services, compatible with any device to enhance shop operations by enabling functionalities such as invoicing, appointment scheduling, VIN scanning, access to OEM guidelines, and seamless payment processing—all from a unified platform. It promotes real-time collaboration across various devices, enabling multiple technicians to work simultaneously on the same order, and provides smooth integration with diverse vehicle data sources, CARFAX license plate lookups, parts catalogs, QuickBooks Online, and marketing solutions. The platform comes equipped with an extensive range of features including quoting, invoicing, appointment management, dispatching, data analytics dashboards, reporting functionalities, inventory control with purchase order capabilities, as well as oversight for customers and fleets, time clock features, and capabilities for VIN and UPC barcode scanning along with invoice payment links. Furthermore, Droptop includes a customizable scheduling application that allows customers to independently book and pay for their appointments, while offering additional functionalities such as live bay displays, accurate compatibility details for fluids and parts, tracking of service history, and comprehensive inspection checklists. This all-encompassing solution ultimately boosts the efficiency and productivity of automotive service operations, enabling businesses to provide exceptional customer experiences while also adapting to the evolving demands of the industry.

Media

Media

Integrations Supported

Integrations Supported

CARFAX
Cinchy
Gift Up!
QuickBooks Online
Steer

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$165 per operation per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Rome Technologies

Date Founded

1997

Company Location

United States

Company Website

www.rometech.com

Company Facts

Organization Name

Droptop

Date Founded

2018

Company Location

Canada

Company Website

www.droptop.io

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Categories and Features

Auto Body

Not specified

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