Company Website
Company Website

Ratings and Reviews 49 Ratings

Total
ease
features
design
support

Ratings and Reviews 22 Ratings

What is RouteGenie?

Everything essential for your NEMT program is included. RouteGenie optimizes your daily operations by delivering the most cost-effective scheduling based on the capacity of your vehicles, leading to a notable 10%-20% decrease in both vehicle mileage and the number of vehicles needed on the road. Daily operations can be unpredictable with no-shows, driver absences, vehicle issues, and newly added trips. DispatchGenie responds to these changes in real-time, making quick dispatching decisions and efficiently handling multi-loading of trips. Transportation providers can pull in trips from a variety of sources, necessitating a centralized system to manage all this data effectively. ImportGenie offers superior real-time integrations that ensure smooth information transfer into your existing systems. Additionally, BillingGenie simplifies the billing process, which is essential for sustaining your business's financial viability, covering everything from broker billing to CMS 1500 forms. With these comprehensive tools, your NEMT program is equipped to thrive and adapt to any challenges that arise.

What is Dispatch Science?

Dispatch Science streamlines and enhances every aspect of your delivery process. Functioning as a Transport Management System, it automates, optimizes, and oversees all necessary operations for delivery businesses to thrive. The platform facilitates order booking and customer relationship management through a self-service portal, alongside features like pricing, real-time tracking with predictive estimated times of arrival, returns management, proof of delivery, barcode scanning, billing, and driver administration, all supported by an intuitive mobile app for iOS and Android. Additionally, it excels as a route management tool, adeptly handling scheduled route oversight that seamlessly integrates with numerous on-demand and planned routes. The robust API further enables automation to extend to various third-party applications, including accounting software, eCommerce platforms, and additional logistics services. This versatile solution caters to a diverse array of industries where delivery services are essential, including sectors such as courier and parcel delivery, eCommerce last-mile logistics, manufacturing distribution, third-party logistics (3PL), food and beverage distribution for restaurants, as well as medical, hospital, and pharmaceutical deliveries, and finally, retail last-mile distribution. By harnessing the power of Dispatch Science, businesses can not only improve efficiency but also enhance customer satisfaction through timely and reliable deliveries.

Media

Media

Integrations Supported

Authorize.Net
Extensiv 3PL Warehouse Manager
Freshdesk
Google Maps
HealthQx
NovusMED
QuickBooks Online
Sentry
Shopify
Twilio
Zapier

Integrations Supported

Authorize.Net
Extensiv 3PL Warehouse Manager
Freshdesk
Google Maps
HealthQx
NovusMED
QuickBooks Online
Sentry
Shopify
Twilio
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$50
Free Trial Offered?
Free Version

Pricing Information

$675/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RouteGenie

Date Founded

2018

Company Location

United States

Company Website

routegenie.com

Company Facts

Organization Name

Dispatch Science

Date Founded

2018

Company Location

Canada

Company Website

www.dispatchscience.com

Categories and Features

NEMT

RouteGenie is a comprehensive software solution designed specifically for Non-Emergency Medical Transportation (NEMT) providers, aimed at enhancing operational efficiency and ensuring compliance while offering cost-effective transportation services. As a unique medical transportation platform, it consolidates all essential features necessary for growth and scalability in one user-friendly interface. The system effectively handles routing, scheduling, eligibility verification, dispatching, billing, and broker integrations seamlessly. By utilizing advanced capacity management, matching modes of transportation, and multi-load capabilities, RouteGenie enables organizations to optimize trip groupings and enhance vehicle utilization. It caters to various needs, including dialysis, behavioral health, regular medical appointments, and same-day service requests, featuring intuitive tools and automated reminders designed to minimize no-show rates. With its customizable workflows and robust compliance functionalities, RouteGenie ensures that NEMT operations are efficient, resulting in improved punctuality and increased access to care.

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Route Planning

RouteGenie is an intelligent route optimization platform tailored for medical and paratransit transportation services seeking to enhance their scheduling efficiency and accuracy. This innovative system formulates optimal routes by taking into account riders' specific needs, time constraints, mobility limitations, and vehicle capacity. Featuring sophisticated multiload functionality, RouteGenie uncovers chances to consolidate riders heading in the same direction, enabling providers to minimize vehicle usage while preserving excellent punctuality. Dispatchers have the flexibility to modify routes on-the-fly, manage ongoing trips, and ensure that every vehicle operates at peak efficiency. Ultimately, RouteGenie lowers operational expenses while elevating the overall experience for passengers.

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Transportation Dispatch

RouteGenie delivers an advanced dispatching solution tailored for transportation companies seeking comprehensive oversight of their daily operations. Dispatchers have the ability to quickly assign and adjust trips, track real-time vehicle movements, and engage with drivers through a single, integrated platform. The system considers factors such as capacity, mobility needs, and multi-load opportunities to optimize ride sharing and enhance fleet efficiency. Automated scheduling and trip notifications minimize manual tasks and potential mistakes, while live status updates provide teams with clear visibility throughout the day. With customizable workflows and the capability to handle high-volume operations, RouteGenie enhances the dispatching process, making it more reliable, efficient, and scalable.

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Categories and Features

Courier

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Digital Signature

Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Progress Tracking
Task Progress Tracking

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Food Delivery

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Transportation Management

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Popular Alternatives

NovusMED Reviews & Ratings

NovusMED

Momentm

Popular Alternatives

JOpt.TourOptimizer Reviews & Ratings

JOpt.TourOptimizer

DNA Evolutions GmbH
WellRyde Reviews & Ratings

WellRyde

Modivcare
OnTime 360 Reviews & Ratings

OnTime 360

Vesigo Studios