Routeon vs. NEMT Platform

NEMT Platform

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What is Routeon?

Routeon is an all-inclusive software solution tailored for providers of ground transportation services such as limousines, chauffeurs, black cars, shuttles, charters, and motor coaches. This platform offers diverse booking options, including hourly rentals, transfers, multi-stop journeys, and long-distance trips, while also incorporating artificial intelligence for generating quotes, facilitating electronic contract signing, and enabling online credit card payments. Alongside managing reservations and recurrent trips, it boasts a dispatch system that features alerts for double-booking and other potential scheduling conflicts. The driver application further enriches the user experience by delivering essential trip details, enabling smooth navigation transitions, providing real-time status updates, and sending push notifications. In addition, Routeon supports affiliate farm-outs, integrates payment solutions through platforms like Stripe and Square, and oversees invoicing and receivables while synchronizing with systems such as Samsara and Geotab. The software also includes flight tracking functionalities, offers billing flexibility in both CAD and USD, and permits an unlimited number of users and drivers. Drawing from practical insights gained in a Canadian charter bus operation, Routeon effectively simplifies the critical workflows involved in booking, dispatching, fleet management, and payment processing, thereby significantly enhancing operational efficiency and service delivery. With its unique blend of features, Routeon stands out as an essential resource for transportation operators aiming to elevate their effectiveness and streamline their operations. Moreover, its adaptability to various types of transportation services ensures that it meets the needs of a diverse clientele.

What is NEMT Platform?

**NEMT Platform** is an AI-powered, all-in-one software solution tailored for Non-Emergency Medical Transportation (NEMT) providers, brokers, and healthcare organisations. It centralises critical operations such as scheduling, dispatch, routing, billing, compliance, and communication, reducing the need for manual processes and improving overall efficiency. The platform features a **Provider Panel** for dispatchers to manage trips, assign drivers, and monitor performance, alongside a **Broker Panel** that streamlines trip distribution, status updates, and performance tracking. For corporate teams, the **Corporate Panel** provides multi-location management, advanced analytics, and reporting. **NEMT Max Driver App** offers drivers real-time trip details, navigation, and seamless communication with dispatchers, ensuring timely and accurate trip execution. **OLIVIA**, the AI Receptionist, automates tasks such as answering calls, booking rides, providing updates, and managing cancellations, reducing staff workload. AI-driven **route optimization** and **dispatching** enhance operational efficiency by suggesting the most efficient routes while allowing manual overrides. The platform supports automated billing, including EDI, CMS-1500, and broker-specific workflows, eliminating errors and speeding up payments. NEMT Platform integrates with top NEMT brokers like Modivcare, MTM, and Call the Car, ensuring smooth trip imports, real-time syncing, and efficient billing. With secure infrastructure, compliance support, and comprehensive reporting tools, NEMT Platform helps organisations streamline operations, improve service delivery, and scale with ease.

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Integrations Supported

Google Maps

Twilio

Apple Maps

Geotab

Lytx

Mapbox

Motive

Plaid

QuickBooks Online

Samsara

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Integrations Supported

Google Maps

Twilio

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API Availability

Has API

API Availability

Has API

Pricing Information

$89/vehicle/month

The Starter plan is $89 per vehicle per month, and the Growth plan is $129 per vehicle per month. Enterprise pricing is custom and billed annually. Plans include a 14-day free trial, unlimited users and trips, and no setup fees.

Free Trial Offered?

Pricing Information

$74.99 per month

Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.

Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.

Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.

Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.

FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.

Free Trial Offered?