Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • GetResponse Reviews & Ratings
    1,798 Ratings
    Company Website
  • Adzooma Reviews & Ratings
    254 Ratings
    Company Website
  • Maropost Marketing Cloud Reviews & Ratings
    152 Ratings
    Company Website
  • ActiveCampaign Reviews & Ratings
    17,291 Ratings
    Company Website
  • Papirfly Reviews & Ratings
    161 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,958 Ratings
    Company Website
  • Shape Software Reviews & Ratings
    136 Ratings
    Company Website
  • Admiral Reviews & Ratings
    73 Ratings
    Company Website
  • Act! Reviews & Ratings
    554 Ratings
    Company Website
  • D&B Hoovers Reviews & Ratings
    1,200 Ratings
    Company Website

What is SAS Customer Intelligence?

No matter your level of marketing expertise, SAS delivers cutting-edge solutions that empower you to reevaluate your marketing approaches. Their tools for journey activation, adaptive planning, and a real-time decision engine enable you to create captivating, moment-driven customer experiences that not only boost profitability but also foster brand loyalty. You can seamlessly enhance customer data utilization beyond the constraints of traditional customer data platforms. With insights driven by state-of-the-art AI and machine learning, you can respond quickly and effectively to market changes. Furthermore, you can optimize and automate your marketing planning processes to guarantee maximum accountability across your campaigns. Crafting individualized customer journeys will not only increase engagement rates but also facilitate the generation of profitable leads. Collaborate widely with various teams, suppliers, vendors, or stakeholders to expand your brand's reach and impact. SAS Customer Intelligence 360 provides customized, intelligent marketing solutions that cater to the needs of modern businesses. By leading brands through the stages from data to insight and finally to action, SAS arms companies with robust tools for adaptive planning and journey activation, ensuring they remain competitive in an evolving market. Moreover, the incorporation of sophisticated analytics enables ongoing strategy refinement, helping businesses respond adeptly to dynamic consumer behaviors. This holistic approach ensures that every marketing effort is both strategic and measurable.

What is Patch Retention?

Patch Retention is an all-encompassing platform designed to boost customer retention by offering a wide range of tools that promote engagement and loyalty among clients. Its features include automated customer journeys, email and SMS marketing, a chat widget for seamless communication, as well as analytics and insights that aid businesses in understanding customer interactions. In addition, it provides referral programs and customer segmentation tools that enable companies to tailor their communications while gaining deeper insights into customer behaviors. A key component of Patch Retention is its RFM (Recency, Frequency, Monetary) analysis, which allows businesses to obtain detailed insights into their customer demographics, facilitating the development of highly effective retention strategies. By integrating these functionalities, Patch Retention aims to enhance customer loyalty, reduce churn rates, and support ongoing business growth. This comprehensive methodology not only strengthens the relationship between companies and their customers but also fosters a proactive approach to meeting customer needs. Ultimately, Patch Retention positions businesses to thrive in a competitive landscape by prioritizing customer satisfaction and engagement.

Media

Media

Integrations Supported

SAS Data Loader for Hadoop
SAS MDM
SurveyXact

Integrations Supported

ROLLER
VenueSumo

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Online Training

Company Facts

Organization Name

SAS Institute

Date Founded

1976

Company Location

United States

Company Website

www.sas.com/en_us/solutions/customer-intelligence.html

Company Facts

Organization Name

Patch Retention

Date Founded

2011

Company Location

United States

Company Website

patchretention.com

Categories and Features

Campaign Management

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

CRM

Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Customer Intelligence

Not specified

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Segmentation
Social Marketing
Website Visitor Tracking

RFM Analysis

Not specified

Categories and Features

Customer Loyalty

CRM
Customer Activity Tracking
Loyalty Card System
Member Portal
No-Card Loyalty System
Rewards Management

Customer Retention

Not specified

RFM Analysis

Not specified

Popular Alternatives

Popular Alternatives