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What is SEMBA Technologies?

We leverage cutting-edge artificial intelligence to deliver crucial insights with exceptional accuracy. Our cloud-driven platform is tailored to optimize sales operations, analytics, and integration on an enterprise scale across multiple channels. With SEMBA, you can effortlessly connect your sales initiatives to your supply chain, which significantly improves your understanding of customer demand. We remove ambiguities in delivery processes, allowing your clients to track their orders in real-time using SEMBA Insight. This all-encompassing enterprise solution simplifies the processes of discovering, selling, fulfilling, and procuring within transactions, addressing the needs of both buyers and sellers. Our point-of-sale systems, available for both mobile and desktop, enable sales and delivery teams to execute transactions seamlessly, regardless of their location. By harnessing a platform that is perpetually accessible, you can enhance customer service and improve the overall experience for consumers. Customers and administrators can access the system effortlessly on any device, which guarantees smooth interaction and operational efficiency. In today’s dynamic market, this degree of connectivity and convenience is not just advantageous but imperative for success. Furthermore, our commitment to innovation ensures that your business remains competitive and agile in meeting consumer demands.

What is CWS Platform?

The CWS Platform operates as a cloud-driven B2B commerce solution specifically designed for manufacturers, distributors, and wholesalers, enabling the efficient oversight of negotiated pricing, customer credit, delivery terms, and product choices. By incorporating buyer self-service options, tools for sales representatives, and marketplace functionalities, it empowers buyers to navigate catalogs, confirm prices and stock availability, and place orders with ease. At the same time, sales teams have the ability to monitor customer accounts, manage quotes, and customize shopping carts to meet specific needs. The platform effectively connects with ERP systems through APIs and webhooks, ensuring that product information, inventory levels, customer data, pricing frameworks, and order information remain synchronized. It also features customizable rules to support discounts, approval workflows, and diverse commercial terms. Furthermore, optional AI-driven agents enhance various aspects of workflows, including sales, procurement, merchandising, catalog improvement, and inventory management. Organizations can harness this adaptable platform for digital B2B transactions, assisted selling, and engagement within multi-seller marketplaces, leading to more streamlined sales operations. This holistic strategy not only boosts operational efficiency but also fosters a cohesive experience across multiple sales channels, thereby significantly elevating customer satisfaction. As businesses continue to evolve, the CWS Platform stands ready to adapt to their changing needs, ensuring sustained growth and success.

Media

Media

Integrations Supported

Integrations Supported

Model Context Protocol (MCP)
TOTVS ERP

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

The Core is a fixed SaaS subscription. AI Agents are billed by action using AI Credits. A configurable take rate applies only to marketplace operations. Subscription proposals are tailored to the operation and maturity stage.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

semba technologies

Company Location

United States

Company Website

sembatechnologies.com

Company Facts

Organization Name

CWS Platform

Date Founded

2012

Company Location

Brazil

Company Website

www.cws-platform.com/en/

Categories and Features

B2B eCommerce

Not specified

eCommerce

Not specified

Categories and Features

B2B eCommerce

Not specified

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