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What is Sender?

Sender.net offers an email marketing platform designed with a focus on ease of use, ensuring that individuals without technical expertise can navigate it effortlessly. In addition to a supportive community, users have access to tutorials that assist with more advanced features. The primary goal of Sender.net is to deliver uncomplicated and effective outcomes for its clients. We prioritize customer satisfaction and actively listen to feedback from our users. Every user, including those on the free plan, has the ability to reach out to our support team through phone, email, or live chat, providing multiple avenues for assistance and ensuring timely responses to inquiries. This commitment to accessibility and support underscores our dedication to meeting the needs of all our customers.

What is KnowledgeBase?

A comprehensive Knowledge Base is readily available to support both your customers and agents. This advanced system benefits your LiveChat agents while also providing assistance to website visitors. With the Internal Widget, your team can easily tap into their expertise within the LiveChat platform. For those customers who prefer self-service, the public Help Center operates around the clock on your website. You can boost your support services with a customized, mobile-friendly Help Center that allows clients to find solutions on their own. Our AI-driven technology enhances customer interactions by suggesting relevant articles during chats, making it effortless to share helpful information. Establishing a public Help Center can be done in mere minutes, enabling customers to answer common questions across any device. By integrating this with LiveChat, agents gain instant access to crucial resources while communicating with customers. We will also recommend articles tailored to customer inquiries, allowing for faster resolutions. Furthermore, you can identify content gaps and improve your articles by gathering insights from customer feedback. In addition, Google Analytics is incorporated for monitoring performance metrics. This suite of features not only elevates customer support but also boosts efficiency throughout your communication channels, ensuring a more streamlined experience for everyone involved. As a result, your team can focus on providing high-quality service while customers enjoy quicker access to the information they need.

Media

Media

Integrations Supported

Adheart
Axis LMS
Easyflow
KonnectzIT
LiveChat
Magento
Morphic
PrestaShop
Quickwork
Stackreaction
WooCommerce
WordPress

Integrations Supported

Adheart
Axis LMS
Easyflow
KonnectzIT
LiveChat
Magento
Morphic
PrestaShop
Quickwork
Stackreaction
WooCommerce
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$13 per month
Free Trial Offered?
Free Version

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sender.net

Date Founded

2012

Company Location

Lithuania

Company Website

www.sender.net

Company Facts

Organization Name

LiveChat Software

Date Founded

2002

Company Location

United States

Company Website

knowledgebase.ai

Categories and Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Template Design

A/B Testing
Code From Scratch
Drag & Drop Editing
Image Library
Import HTML Code
Mobile-Friendly / Responsive
Potential Issue Identification
Premade Templates
Proofing
Reporting / Analytics
Text Editor
Theme Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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