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What is SMART Software?

SMART Software provides comprehensive field service management solutions tailored for various industries. By collaborating with your team, we enhance route efficiency and deliver in-depth reporting that aids in the expansion of your service operations. Our industry-leading software support team ensures you receive top-notch assistance, including personalized on-site training to maximize your experience. With our system, you can optimize your business processes while centralizing vital customer data in a single location. Our tools for inventory management, equipment tracking, and time tracking, complemented by robust reporting features, are designed to boost your profitability. You can also efficiently manage all elements related to service issues, such as ticketing, technician assignments, inventory oversight, and vehicle upkeep. Unlike standard ATM software or processors, we have a unique approach to forecasting vault cash, making ATM SMART a favored option for clients who typically return 20% of their vault cash. Additionally, SMART includes a powerful, integrated CRM solution to help you effectively nurture relationships with customers, vendors, sales leads, and other key business contacts, ensuring you maintain a competitive edge in your market. This multifaceted approach empowers businesses to operate more efficiently while fostering growth.

What is Road Control?

Road Control's planning features for route optimization offer a powerful way to identify the most cost-effective strategies for reaching customers and designated sites from one or several distribution centers with your fleet. This comprehensive planning procedure integrates a wide range of vehicle specifications—including types of vehicles, fixed operational costs, per-kilometer expenses, load capacities, and mandatory driver rest periods—alongside essential attributes of service locations, required delivery volumes, service time constraints, actual service durations (factoring in unloading and intervention times), specific vehicle assignments, and location priorities, as well as many other critical elements. Additionally, the system facilitates accurate address geocoding and allows for the importation of data from CSV and XLS files. A trial version of the Road Control software, designed for Windows and tailored specifically for the European market with "truck routing support," is available for users. This fully operational demo can be accessed for 14 days but limits the usage to a maximum of five vehicles and allows only one active task to be processed via remote calculation at any time. During this trial period, users can thoroughly examine all functionalities to determine how effectively the software can enhance their logistical operations. This hands-on experience aims to ensure that users can fully evaluate its capabilities before committing to a purchase.

Media

Media

Integrations Supported

Meetrics

Integrations Supported

API Availability

API Availability

Pricing Information

$74.99
$19 for next 10 users
$15 for next 10 users
$10 per user after that

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

SMART

Date Founded

1998

Company Location

United States

Company Website

www.smart.software

Company Facts

Organization Name

Position

Date Founded

2000

Company Location

Czech Republic

Company Website

www.roadcontrol.eu

Categories and Features

Asset Tracking

Not specified

Compliance

Archiving & Retention
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
Incident Management
Workflow / Process Automation

Contact Management

Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Shared Contacts

Contract Management

Not specified

Employee Monitoring

Productivity Analysis
Time Tracking

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Help Desk

Alerts / Escalation
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management

Inventory Control

Allocation
Barcoding
Cost Tracking
Item Management
Order Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reporting/Analytics
Supplier Management
Warehouse Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Nurturing
Pipeline Management

Portal

Not specified

Route Planning

Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Territory Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Transportation Dispatch

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Mileage Tracking
Routing
Scheduling
Vehicle Tracking

Categories and Features

Service Dispatch

Routing
Scheduling
Self Service Portal
Technician Management

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