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What is SMART?

SMART uniquely serves as a platform for stakeholder engagement, allowing users to track involvement at both the organizational and individual stakeholder levels. Over time, SMART has evolved into a thorough solution for managing and engaging stakeholders effectively. Its architecture prioritizes security and scalability, making it suitable for a wide range of users, from individuals to large groups of thousands. Among its standout features are stakeholder mapping, multi-channel communication, CRM functionalities, event management, and the ability to classify stakeholders. Because stakeholders often interact with each other, SMART promotes connections between diverse groups, organizations, and individuals. The platform also boasts an automated stakeholder update feature, allowing stakeholders to efficiently oversee their interactions with your organization. By integrating various communication channels, such as social media, email, SMS, and CRM systems, SMART provides a holistic view of stakeholder dynamics. Furthermore, users can swiftly create web forms to identify and analyze potential new stakeholders without requiring any HTML knowledge. In collaboration with AWS, SMART leverages cloud technology to offer a scalable, resilient, and reliable service, ensuring that users consistently have the necessary tools for effective engagement. This all-encompassing strategy solidifies SMART as an indispensable resource for organizations dedicated to nurturing strong stakeholder relationships. Ultimately, the platform not only enhances communication but also fosters collaboration, making it a vital tool in today’s interconnected landscape.

What is Civica Involve?

Putting individuals at the forefront of decision-making is essential in our contemporary landscape. In various sectors, such as local government and healthcare, utilizing data-driven approaches can yield better outcomes for both the community and its stakeholders. Our pioneering platform, Civica Involve, enhances digital community and stakeholder engagement by streamlining the creation of engaging websites, crafting effective surveys, and analyzing real-time data, all of which improve decision-making and service delivery. By empowering public sector clients, our smart engagement platform facilitates increased community participation while providing invaluable insights from collected feedback. With Civica Involve, users can easily navigate all engagement features through an intuitive interface designed for non-technical users. Furthermore, our robust toolkit offers more than 40 tools tailored for engagement, feedback, and analytics, allowing you to effortlessly create and execute unique engagement projects. This all-encompassing strategy guarantees that your organization stays attuned to the needs and perspectives of the community it serves, fostering a more inclusive decision-making environment. Ultimately, enhancing community engagement not only benefits individual organizations but also strengthens the fabric of society as a whole.

Media

Media

Integrations Supported

Amazon Web Services (AWS)

Integrations Supported

Onefile

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Syrenis

Date Founded

2000

Company Location

United Kingdom

Company Website

smart.syrenis.com

Company Facts

Organization Name

Civica

Date Founded

1980

Company Location

United States

Company Website

www.civica.com/en-us/container---product-pages/civica-involve/

Categories and Features

Categories and Features

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