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What is SOCi?

SOCi stands out as the premier CoMarketing Cloud designed specifically for enterprises with multiple locations. By partnering with brands such as Ace Hardware, Jersey Mike's, Kumon, and Ford, we enable businesses to streamline and enhance their marketing strategies across various locations and digital platforms, ensuring that efforts are aligned with brand standards while being tailored to local markets and backed by data insights. This innovative approach allows for a cohesive marketing presence that resonates with local audiences while maintaining overall brand integrity.

What is BizBuzz?

Stay informed about the newest trends impacting your business, utilize your available tools, and uncover valuable insights regarding the effectiveness of your marketing tactics, all through a single, intuitive platform. Effortlessly oversee, modify, and correct your business listings across 300 prominent directories and websites that lead local search results. Monitor every aspect of your online reputation, including listings, feedback, and mentions, to ensure you maintain control over your digital footprint. Grow your social media following, pinpoint real-time leads, and share relevant content seamlessly across all your channels. Improve your online visibility with responsive, mobile-optimized websites that attract both customers and search engines effectively. Expand your customer base through extensive digital advertising campaigns that cover both search engines and social media, bolstered by comprehensive analytics. For businesses with multiple locations, utilize analytics to pinpoint high-performing areas and those needing enhancements. Arm yourself with the essential tools and knowledge to not only endure but excel in your local market, promoting enduring growth for your enterprise. By adopting a holistic strategy, you will more efficiently reach your goals while also adapting to changing market dynamics. This proactive approach can set your business apart in a competitive landscape.

Media

Media

Integrations Supported

Facebook
Axis LMS
Google
Instagram
LinkedIn
Olo
Salesforce Agentforce Service
X (Twitter)

Integrations Supported

Facebook
Axis LMS
Google
Instagram
LinkedIn
Olo
Salesforce Agentforce Service
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SOCi, Inc.

Date Founded

2012

Company Location

United States

Company Website

www.soci.ai/

Company Facts

Organization Name

BizBuzz Digital

Company Location

United States

Company Website

bizbuzzdigital.com

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Advertising

Ad Buying
Ad Creation
Bulk Advertising
Campaign Management
Collaboration Tools
Comment / Reply Moderation
Digital Asset Management
Reporting / Analytics
Retargeting
Roles / Permissions

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Impact Scoring
Influencer Tracking
Reputation Management
Sentiment Analysis
Trend Tracking

Categories and Features

Local Marketing

Advertising Management
CRM
Email Marketing
Feedback Management
Live Chat
NAP Management (Name/Address/Phone)
Online Listings Management
PR Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management
Store Locator
Website Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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