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What is SOCi?

SOCi stands out as the premier CoMarketing Cloud designed specifically for enterprises with multiple locations. By partnering with brands such as Ace Hardware, Jersey Mike's, Kumon, and Ford, we enable businesses to streamline and enhance their marketing strategies across various locations and digital platforms, ensuring that efforts are aligned with brand standards while being tailored to local markets and backed by data insights. This innovative approach allows for a cohesive marketing presence that resonates with local audiences while maintaining overall brand integrity.

What is Brickwork?

Our cutting-edge software empowers leading enterprise retailers to increase their online traffic by as much as 70% from consumers eager to visit physical outlets, converting this influx into online-to-offline funnels that can potentially amplify in-store revenue by up to five times the average. Brickwork operates as a Software-as-a-Service (SaaS) solution that builds a robust digital presence for brick-and-mortar establishments, highlighting their unique services and attributes through personalized store pages, a revolutionary omnichannel store locator, and local tools for managing services, appointments, events, and promotions. Each consumer-facing page and modal is meticulously designed to be responsive and versatile across different devices, while the administrative interface is optimized for seamless interaction on tablets and smartphones. Additionally, Brickwork’s platform can execute various translation strategies, ensuring a unified global experience with support for six languages right from the start. Users are also provided with the ability to automatically distribute Net Promoter Score (NPS) surveys after appointments and events, enabling businesses to monitor sentiment data over time for ongoing enhancements. This holistic strategy not only elevates customer engagement but also strengthens the relationship between online and offline shopping experiences, fostering a seamless transition for consumers. Ultimately, Brickwork not only drives more traffic but also enhances the overall shopping journey for both retailers and customers alike.

Media

Media

Integrations Supported

Axis LMS
Facebook
Instagram
LinkedIn
Olo
Salesforce Agentforce Service
X (Twitter)

Integrations Supported

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

SOCi, Inc.

Date Founded

2012

Company Location

United States

Company Website

www.soci.ai/

Company Facts

Organization Name

Brickwork

Company Location

United States

Company Website

www.brickworksoftware.com/solutions/

Categories and Features

Chatbot

Call to Action
Machine Learning
Natural Language Processing
Reporting / Analytics
Social Media Integration

Local Marketing

Online Listings Management
Reporting / Analytics
Review Management
SEO Management
Social Media Management

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis

Social Media Advertising

Campaign Management
Collaboration Tools
Digital Asset Management
Reporting / Analytics
Roles / Permissions

Social Media Management

Automated Publishing
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Social Media Marketing

Analytics
Automated Publishing
Contact Management
Content Management
Keyword Filtering
Multi-Account Management
Post Scheduling

Social Media Monitoring

Audience Segmentation
Competitive Analysis
Dashboard
Reputation Management
Sentiment Analysis

Categories and Features

Local Marketing

Not specified

Store Locator

Not specified

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