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What is SYNCRO Web Chat?

SYNCRO represents an innovative live chat solution that utilizes SMS technology, providing users with access to a suite of advanced features. Although many individuals are familiar with various live chat tools, few grasp which one truly fits their specific business strategy. Our investigation has uncovered numerous common weaknesses among existing live chat services and applications. Often, users find themselves confined to their desks to interact with potential clients, or they depend on colleagues to manage inquiries on their behalf. This dependency can introduce substantial risks to your operations. For instance, nobody wants to feel restricted by their workstation. Moreover, it is essential to consider this: why assign the task of communicating with important leads to others? By adopting SYNCRO, you can regain your independence and connect with customers instantly, thereby boosting your operational efficiency and strengthening customer relationships. This direct engagement not only improves responsiveness but also enhances the overall customer experience.

What is Flightdeck?

For over twenty years, since its founding in 2001, Flightdeck has been committed to providing exceptional service to its clients. We serve a wide array of businesses, from estate agents to manufacturers, with a strong emphasis on the SME sector. Our ERP solutions are priced significantly lower than traditional systems, ensuring they are accessible for smaller organizations. Flightdeck positions itself uniquely between off-the-shelf software and fully bespoke solutions, which allows us to develop add-ins that enhance the core application with customized features. This dual approach brings several benefits: it allows us to create compact segments of code that require limited testing, and it facilitates easy implementation. Furthermore, it significantly reduces the risks faced by our clients since development can be completed quickly and modifications can be made seamlessly if results do not meet expectations. The primary Flightdeck application is updated biannually, based on customer suggestions, with successful features being integrated into the main system. By continually adapting to user feedback, we make sure our solutions stay pertinent and effective in addressing the evolving needs of our clientele. In this way, Flightdeck not only remains competitive but also fosters a strong relationship with its customers, ensuring their voices are heard in the development process.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SYNCRO

Company Location

Canada

Company Website

www.syncrowebchat.com

Company Facts

Organization Name

Software Sculptors

Company Website

softwaresculptors.co.uk

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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