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What is SYNCRO Web Chat?
SYNCRO represents an innovative live chat solution that utilizes SMS technology, providing users with access to a suite of advanced features. Although many individuals are familiar with various live chat tools, few grasp which one truly fits their specific business strategy. Our investigation has uncovered numerous common weaknesses among existing live chat services and applications. Often, users find themselves confined to their desks to interact with potential clients, or they depend on colleagues to manage inquiries on their behalf. This dependency can introduce substantial risks to your operations. For instance, nobody wants to feel restricted by their workstation. Moreover, it is essential to consider this: why assign the task of communicating with important leads to others? By adopting SYNCRO, you can regain your independence and connect with customers instantly, thereby boosting your operational efficiency and strengthening customer relationships. This direct engagement not only improves responsiveness but also enhances the overall customer experience.
What is Flightdeck?
For over twenty years, since its founding in 2001, Flightdeck has been committed to providing exceptional service to its clients. We serve a wide array of businesses, from estate agents to manufacturers, with a strong emphasis on the SME sector. Our ERP solutions are priced significantly lower than traditional systems, ensuring they are accessible for smaller organizations. Flightdeck positions itself uniquely between off-the-shelf software and fully bespoke solutions, which allows us to develop add-ins that enhance the core application with customized features. This dual approach brings several benefits: it allows us to create compact segments of code that require limited testing, and it facilitates easy implementation. Furthermore, it significantly reduces the risks faced by our clients since development can be completed quickly and modifications can be made seamlessly if results do not meet expectations. The primary Flightdeck application is updated biannually, based on customer suggestions, with successful features being integrated into the main system. By continually adapting to user feedback, we make sure our solutions stay pertinent and effective in addressing the evolving needs of our clientele. In this way, Flightdeck not only remains competitive but also fosters a strong relationship with its customers, ensuring their voices are heard in the development process.
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing not provided
Free Version
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Windows
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Online Training
Company Facts
Organization Name
SYNCRO
Company Location
Canada
Company Website
www.syncrowebchat.com
Company Facts
Organization Name
Software Sculptors
Company Website
softwaresculptors.co.uk
Categories and Features
Live Chat
Canned Responses
Geo Targeting
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Categories and Features
CRM
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management