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AskSiya

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What is Safigo Reception?

Safigo Reception operates as a comprehensive AI voice receptionist designed specifically for small businesses across Canada. When an incoming call occurs and the business owner isn't available, Safigo answers promptly within two rings, evaluates the call's purpose, schedules appointments, and texts the owner with pertinent details. This innovative service makes use of advanced technologies, including OpenAI's gpt-realtime, Twilio for telecommunication, and LiveKit for audio management. It seamlessly accommodates communication in 11 languages from the outset, such as English, Spanish, Portuguese, Mandarin, Punjabi, Hindi, Vietnamese, Ukrainian, Tagalog, French, and Arabic. The system is particularly advantageous for traditional service industries that prefer to avoid new applications or dashboards, making it especially suitable for plumbers, electricians, HVAC specialists, dentists, real estate agents, hair salon owners, accountants, lawyers, and restaurant operators. Safigo offers three pricing options in CAD: the Plug & Play package at $100 for setup and $500 per month for established verticals, the Built for You option at $1,000 for setup and $500 per month for individual phone businesses, and the Built for You Multi plan at $2,000 setup and $1,000 per month for those with multiple phones or locations. The entire installation process is handled by Safigo, which also provides a 60-day return on investment guarantee. Based in Port Moody, British Columbia, Safigo proudly supports the efficiency of small businesses and allows owners to concentrate on their work without the worry of missed calls. Furthermore, this service not only enhances operational productivity but also fosters customer satisfaction by ensuring that every call is effectively managed.

What is AskSiya?

AskSiya Inc., based in Toronto, is the trailblazing firm responsible for Siya, an AI-powered phone receptionist tailored specifically for small businesses. Siya proficiently manages incoming calls at all hours, assisting with various tasks such as processing food orders for restaurants and making reservations for hotels and motels, all while equipping companies with an extensive dashboard that features call transcripts, live order tickets, and confirmation emails. The idea for the company arose from a notable observation: during busy dinner times at a local pizzeria, staff members were overwhelmed and unable to respond to incoming calls, causing potential customers to turn to competitors for their orders. While larger companies often turn to call centers for such challenges, smaller enterprises frequently rely on voicemail, which proves to be an inadequate solution. AskSiya was founded to fill this void, motivated by the belief that no small business should lose out on customers due to missed phone calls. Beyond basic call management, Siya boasts advanced features, including support for over 100 languages with the ability to switch languages mid-call, filtering out robocalls, and facilitating call transfers to employees when needed, all while monitoring real-time room availability for lodging providers. Moreover, the setup is remarkably simple, allowing businesses to get up and running with the service in under 15 minutes, which significantly enhances operational efficiency. This innovative approach not only improves customer satisfaction but also empowers small businesses to thrive in a competitive landscape.