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What is Safigo Reception?

Safigo Reception operates as a comprehensive AI voice receptionist designed specifically for small businesses across Canada. When an incoming call occurs and the business owner isn't available, Safigo answers promptly within two rings, evaluates the call's purpose, schedules appointments, and texts the owner with pertinent details. This innovative service makes use of advanced technologies, including OpenAI's gpt-realtime, Twilio for telecommunication, and LiveKit for audio management. It seamlessly accommodates communication in 11 languages from the outset, such as English, Spanish, Portuguese, Mandarin, Punjabi, Hindi, Vietnamese, Ukrainian, Tagalog, French, and Arabic. The system is particularly advantageous for traditional service industries that prefer to avoid new applications or dashboards, making it especially suitable for plumbers, electricians, HVAC specialists, dentists, real estate agents, hair salon owners, accountants, lawyers, and restaurant operators. Safigo offers three pricing options in CAD: the Plug & Play package at $100 for setup and $500 per month for established verticals, the Built for You option at $1,000 for setup and $500 per month for individual phone businesses, and the Built for You Multi plan at $2,000 setup and $1,000 per month for those with multiple phones or locations. The entire installation process is handled by Safigo, which also provides a 60-day return on investment guarantee. Based in Port Moody, British Columbia, Safigo proudly supports the efficiency of small businesses and allows owners to concentrate on their work without the worry of missed calls. Furthermore, this service not only enhances operational productivity but also fosters customer satisfaction by ensuring that every call is effectively managed.

What is Donova?

Donova is an AI-powered phone assistant developed by Devectus, designed to help small trades and service businesses effectively manage calls and automatically capture leads. It can effortlessly communicate in more than 50 languages, handle all incoming calls, juggle multiple conversations at once, and seamlessly schedule jobs directly into your calendar. After each call, Donova generates an email that summarizes the conversation, offering insights such as sentiment analysis, suggested actions, and translations for calls conducted in languages other than English. Built with a focus on user-friendliness, it requires no complex setup, operates continuously, and is available for a flat rate of A$159 each month. By adopting Donova, small businesses can dramatically decrease the likelihood of missed calls, alleviate administrative tasks, and speed up customer response times without needing to hire extra personnel, leading to greater customer satisfaction and enhanced operational efficiency. Additionally, the integration of this advanced technology can empower business owners to focus more on their core activities, ultimately driving growth and success.

Media

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Media

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Integrations Supported

Google Calendar
Microsoft Bookings

Integrations Supported

Google Calendar
Microsoft Bookings

API Availability

Has API

API Availability

Has API

Pricing Information

$500 CAD/month
Free Trial Offered?
Free Version

Pricing Information

$159/month (AUD)
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Safigo

Date Founded

2026

Company Location

Canada

Company Website

safigo.ai

Company Facts

Organization Name

Devectus

Date Founded

2025

Company Location

Australia

Company Website

www.devectus.com.au/products/donova

Categories and Features

Categories and Features

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