Salesforce Reviews & Ratings

Salesforce

4.7 out of 5 stars
Bigin by Zoho CRM Reviews & Ratings

Bigin by Zoho CRM

5.0 out of 5 stars

Ratings and Reviews 60 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 3 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

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What is Salesforce?

Salesforce’s CRM offerings for small businesses come in two comprehensive suites: Starter Suite and Pro Suite, each crafted to fuel growth by connecting key business functions in one seamless platform. Starter Suite is ideal for small businesses beginning their CRM journey, combining marketing, sales, service, and commerce tools with easy setup and AI-driven guidance, supported by a free 30-day trial and 40% off pricing. Pro Suite elevates this experience with greater customization options, powerful automation, real-time chat, sales quoting and forecasting, and access to hundreds of additional apps via AppExchange, making it perfect for businesses with evolving and complex needs. Both suites include features such as campaign templates, smart segmentation, case management, and storefront builder, allowing businesses to build strong customer relationships and grow revenue across multiple channels. Pro Suite customers also benefit from enhanced pipeline visibility, streamlined payment processes, and comprehensive customer service automation to improve operational efficiency. Salesforce’s rich resource ecosystem — including Trailhead courses, live events, and an active community — supports businesses in maximizing their CRM investment. Customer testimonials emphasize the scalability and flexibility of these solutions, showing how Salesforce adapts to changing business demands. Whether launching or expanding, these CRM suites ensure companies have the tools they need to succeed and scale without switching platforms.

What is Bigin by Zoho CRM?

Bigin by Zoho CRM is specifically designed to cater to the distinct needs of small businesses, providing a focused set of functionalities that emphasize practicality while maintaining a clean interface. Aimed at helping small companies improve their sales workflows, finalize deals with greater efficiency, and foster rapid growth, Bigin offers various tools such as web forms for collecting visitor data, integrated email features, and a detailed timeline of interactions with prospective clients. We believe that every business, no matter its size, should embrace a CRM system, as depending on outdated spreadsheets for managing customer relationships is no longer feasible. With Bigin, our goal is to offer an intuitive and budget-friendly CRM option that includes all the vital features. This methodology streamlines the often daunting challenges associated with conventional CRMs, allowing users to easily set up their systems, oversee daily operations, and cultivate customer connections to ensure ongoing development. By using Bigin, small businesses can effectively navigate competitive landscapes without the burdensome complexities typically found in larger CRM solutions. Additionally, our platform's straightforward design makes it easier for users to adapt and grow their customer management efforts efficiently.

Media

Media

Integrations Supported

Axis LMS
Dialfire
ElectroNeek
Enzy
MOCEAN
Microtalk
Motileo
Nango
RealEstateAPI (REAPI)
Reo.Dev
Rivia.AI
Schedly
Supaboard
TENIOS
Truto
VoiceDrop
Voyced
Zapier
Zoho LandingPage
nPathi

Integrations Supported

Axis LMS
Dialfire
ElectroNeek
Enzy
MOCEAN
Microtalk
Motileo
Nango
RealEstateAPI (REAPI)
Reo.Dev
Rivia.AI
Schedly
Supaboard
TENIOS
Truto
VoiceDrop
Voyced
Zapier
Zoho LandingPage
nPathi

API Availability

Has API

API Availability

Pricing Information

$25.00/month/user
Starter - $25 per user per month
Professional - $100 per user per month
Enterprise - $165 per user per month
Unlimited - $330 per user per month
Free Trial Offered?

Pricing Information

$7 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com

Company Facts

Organization Name

Zoho

Date Founded

1996

Company Location

India

Company Website

www.bigin.com

Categories and Features

AI CRM

Not specified

Automotive CRM

Not specified

Construction CRM

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Not specified

Healthcare CRM

Not specified

Hotel CRM

Not specified

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Insurance CRM

Not specified

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Legal CRM

Not specified

Real Estate CRM

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Referral Tracking
Segmentation

Sales

Not specified

Sales Analytics

Not specified

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking
Sales Forecasting
Territory Management

Sales Forecasting

Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis

Sales Planning

Not specified

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Mobile Access
Social Media Integration
Task Management

Lead Management

Activity Tracking
Lead Distribution
Pipeline Management

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