Salesforce Reviews & Ratings

Salesforce

4.7 out of 5 stars

Ratings and Reviews 60 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Creatio Reviews & Ratings
    4.6 out of 5 stars 589 Ratings
    Company Website for Creatio
  • Act! Reviews & Ratings
    4.0 out of 5 stars 555 Ratings
    Company Website for Act!
  • Shape Software Reviews & Ratings
    4.6 out of 5 stars 136 Ratings
    Company Website for Shape Software
  • InfoFlo Reviews & Ratings
    4.5 out of 5 stars 196 Ratings
    Company Website for InfoFlo
  • ShareCRM Reviews & Ratings
    4.8 out of 5 stars 68 Ratings
    Company Website for ShareCRM
  • ActiveCampaign Reviews & Ratings
    4.4 out of 5 stars 17,400 Ratings
    Company Website for ActiveCampaign
  • Clazar Reviews & Ratings
    4.9 out of 5 stars 102 Ratings
    Company Website for Clazar
  • CrankWheel Reviews & Ratings
    4.9 out of 5 stars 240 Ratings
    Company Website for CrankWheel
  • 8am Reviews & Ratings
    4.5 out of 5 stars 1,242 Ratings
    Company Website for 8am
  • Lawmatics Reviews & Ratings
    4.6 out of 5 stars 300 Ratings
    Company Website for Lawmatics

What is Salesforce?

Salesforce’s CRM offerings for small businesses come in two comprehensive suites: Starter Suite and Pro Suite, each crafted to fuel growth by connecting key business functions in one seamless platform. Starter Suite is ideal for small businesses beginning their CRM journey, combining marketing, sales, service, and commerce tools with easy setup and AI-driven guidance, supported by a free 30-day trial and 40% off pricing. Pro Suite elevates this experience with greater customization options, powerful automation, real-time chat, sales quoting and forecasting, and access to hundreds of additional apps via AppExchange, making it perfect for businesses with evolving and complex needs. Both suites include features such as campaign templates, smart segmentation, case management, and storefront builder, allowing businesses to build strong customer relationships and grow revenue across multiple channels. Pro Suite customers also benefit from enhanced pipeline visibility, streamlined payment processes, and comprehensive customer service automation to improve operational efficiency. Salesforce’s rich resource ecosystem — including Trailhead courses, live events, and an active community — supports businesses in maximizing their CRM investment. Customer testimonials emphasize the scalability and flexibility of these solutions, showing how Salesforce adapts to changing business demands. Whether launching or expanding, these CRM suites ensure companies have the tools they need to succeed and scale without switching platforms.

What is GoCRM?

Utilizing cutting-edge communication tools alongside marketing automation can significantly boost your sales performance. GoCRM stands out as the sole customer relationship management system that integrates robust sales and marketing functionalities. This unique combination empowers you to create a comprehensive platform designed for scalable business growth, enhancing sales workflows while elevating customer satisfaction. You can seamlessly import leads from a multitude of online and offline sources, ensuring all pertinent attribution data—such as source, channel, campaign, and medium—is captured. A specialized toolkit, featuring Zapier, call tracking, website analytics, and CSV import options, allows you to monitor all leads and their progression effectively. You can choose to either manually distribute leads or assign them randomly among your team members. Furthermore, sophisticated workflows enable team members to receive and follow up on leads automatically through their personal VoIP phones or email, facilitating a more efficient and responsive sales process. This level of integration not only streamlines operations but also fosters a deeper connection between your team and potential customers.

Media

Media

Integrations Supported

Gmail
Microsoft Exchange
Microsoft Outlook
WordPress
Zapier
AWS GovCloud
CallRail
Centaur TBMS
Clearbit
GTM Brigade
Gong
HCL BigFix AEX
Hyperline
InnCentral
Launch Control
LeadByte
SAP SuccessFactors Incentive Management
Smart Global Governance
VideoTestimonials
WiFi Marketing

Integrations Supported

Gmail
Microsoft Exchange
Microsoft Outlook
WordPress
Zapier

API Availability

Has API

API Availability

Pricing Information

$25.00/month/user
Starter - $25 per user per month
Professional - $100 per user per month
Enterprise - $165 per user per month
Unlimited - $330 per user per month
Free Trial Offered?

Pricing Information

$39 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com

Company Facts

Organization Name

GoCRM

Date Founded

2015

Company Location

United States

Company Website

gocrm.io

Categories and Features

AI CRM

Not specified

Automotive CRM

Not specified

Construction CRM

Client Tracking
Contract Management
Forecasting
Project Management
Quote Management
Sales Management
Scheduling
Time Management

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Not specified

Healthcare CRM

Not specified

Hotel CRM

Not specified

Inside Sales

Auto-Dialing
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management

Insurance CRM

Not specified

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Legal CRM

Not specified

Real Estate CRM

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Referral Tracking
Segmentation

Sales

Not specified

Sales Analytics

Not specified

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Referral Tracking
Sales Forecasting
Territory Management

Sales Forecasting

Competitor Analysis
Correlation Analysis
Dashboard
Dynamic Modeling
Exception Reporting
Graphical Data Presentation
Modeling & Simulation
Performance Metrics
Sales Trend Analysis
Statistical Analysis

Sales Planning

Not specified

Categories and Features

Construction CRM

Not specified

CRM

Calendar/Reminder System
Email Marketing
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Lead Management

Lead Distribution
Lead Segmentation
Pipeline Management

Real Estate CRM

Not specified

Popular Alternatives

ShareCRM Reviews & Ratings

ShareCRM

4.8 out of 5 stars

Popular Alternatives

Teknovate CRM Reviews & Ratings

Teknovate CRM

Teknovative Solution
5.0 out of 5 stars
Adobe Experience Manager Reviews & Ratings

Adobe Experience Manager

Adobe
4.3 out of 5 stars
monday CRM Reviews & Ratings

monday CRM

monday.com
4.9 out of 5 stars
Centrex Software Reviews & Ratings

Centrex Software

4.8 out of 5 stars
Pipedrive Reviews & Ratings

Pipedrive

4.4 out of 5 stars
monday CRM Reviews & Ratings

monday CRM

monday.com
4.9 out of 5 stars