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What is Sarvam Samvaad?
Sarvam Conversational Agents, or Sarvam Samvaad, represents a dynamic conversational AI solution designed specifically for enterprises, facilitating the development, launch, and growth of advanced, human-like agents that can function effortlessly across a variety of communication channels. This innovative platform enables organizations to manage voice calls, WhatsApp messaging, in-app communications, and web interactions through an integrated system, ensuring that the agent retains context and memory across multiple platforms. By seamlessly integrating with essential enterprise systems such as CRM, core banking, and payment solutions, it empowers agents to access real-time customer data, execute workflows, and automatically refresh business systems with the latest information. Additionally, it shines in multilingual communication, especially in Indian languages, allowing agents to accurately understand complex phrases, colloquial expressions, alphanumeric strings, and proper nouns. Specifically engineered for production settings, Sarvam Conversational Agents supports businesses in transitioning smoothly from pilot stages to comprehensive implementation, ensuring operational continuity. This flexibility significantly enriches the customer experience, rendering interactions not only more intuitive but also highly effective, ultimately leading to greater customer satisfaction and loyalty.
What is Rootle?
Rootle is a Voice AI Platform that begins with defining business KPIs, then works backward to design how conversations should flow to achieve them. Across voice, WhatsApp, RCS, and email, it orchestrates interactions as connected journeys rather than fragmented touchpoints.
Rootle understands user intent, maintains context across channels, and dynamically adapts conversation paths to drive outcomes. Whether it’s resolving a query, completing a task, or driving a conversion, Rootle ensures each step moves closer to the defined goal.
Unlike traditional systems that optimize for volume, Rootle optimizes for impact. It focuses on completion rates, resolution quality, and conversion outcomes - continuously learning and refining conversations to deliver measurable business results.
Rootle is built to adapt across industries and use cases. Whether it’s BFSI, education, eCommerce, hospitality, telecom, utilities, healthcare, logistics, or beyond, it can design and run conversations for any customer journey. From lead qualification and onboarding to support, collections, bookings, reminders, and retention - Rootle handles diverse use cases with the same KPI-first approach. Instead of being restricted to predefined flows, it flexes based on business goals, customer behavior, and context - making it equally effective for high-volume operations, complex workflows, and outcome-driven engagement across any industry.
Built for enterprise readiness, Rootle is fully compliant with Telecom Regulatory Authority of India regulations, adheres to Digital Personal Data Protection Act (DPDPA) guidelines, and supports strict Indian data residency requirements. It is also ISO certification aligned, ensuring high standards of security, privacy, and reliability across all customer interactions.
Integrations Supported
Google Calendar
HelpDesk
HubSpot CRM
LeadSquared
Salesforce
Sarvam AI
Shopify
WhatsApp
Zoho CRM
Zoho Marketing Automation
Integrations Supported
Google Calendar
HelpDesk
HubSpot CRM
LeadSquared
Salesforce
Sarvam AI
Shopify
WhatsApp
Zoho CRM
Zoho Marketing Automation
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sarvam
Date Founded
2023
Company Location
India
Company Website
www.sarvam.ai/products/conversational-agents
Company Facts
Organization Name
Rootle AI
Date Founded
2023
Company Location
India
Company Website
rootle.ai/
Categories and Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant