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What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

What is 360dialog?

Effective communication on messaging platforms relies heavily on strategic applications and sophisticated technological solutions. The 360dialog Messenger Communication Platform, along with the WhatsApp Messaging API, presents an optimal solution for executing effective use cases, whether through API integration or on-premise setups that bring together messaging and CRM systems. By connecting contacts and pertinent contextual information to your messaging framework, you can develop tailored communication strategies that resonate with your audience. With strong automation capabilities and a messaging API that guarantees a 100% delivery success rate, you can confidently ensure your messages reach their targets. Furthermore, utilizing WhatsApp, a platform that many of your team members are already familiar with, facilitates smooth communication without the need for additional applications; you can easily integrate your HR solutions through the 360dialog API to activate HR-related functionalities and time tracking directly within WhatsApp. This all-encompassing strategy not only boosts communication efficiency but also cultivates a more interconnected and agile team environment while enhancing overall productivity. Ultimately, embracing such advanced communication tools can significantly transform how teams collaborate and interact.

Media

Media

Integrations Supported

Apple Business Chat
Bird
CDK Global
Facebook Messenger
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

Integrations Supported

Axis LMS
Termii
respond.io

API Availability

Has API

API Availability

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Offered?

Pricing Information

€49 per month
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Company Facts

Organization Name

360dialog

Company Location

Germany

Company Website

www.360dialog.com

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs

Team Chat

End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs

Categories and Features

Marketing Automation

Sales Intelligence

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