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What is Saysimple?

Introducing Your Comprehensive Customer Communication Platform This unified system enables customers to reach out through any preferred channel, leading to improved teamwork, streamlined processes, and increased customer satisfaction. By centralizing all incoming communications, you can enhance collaboration significantly and become more accessible while fostering flexible workflows using platforms like WhatsApp Business, Messenger, Livechat, and Apple Business Chat. The platform features a multichannel inbox and offers valuable analytics and insights. Key Channels and Features: WhatsApp Business API, social messaging, outbound messaging, live chat, chat widget, a dedicated teams module, intelligent routing, call deflection, and efficient tag and label management, along with robust user and contact management systems. With these tools, your communication will not only be more organized but also more effective, ensuring that customer interactions are handled with care and precision.

What is Qiscus?

Elevate your customer engagement strategy by utilizing over 20 channels within a single platform, ensuring an outstanding experience through Qiscus. Transform potential leads into actual conversions, resolve complaints swiftly, and effectively promote your offerings with our integrated features. A cohesive dashboard merges channels such as WhatsApp, Facebook, Instagram, and LiveChat, enabling seamless interaction management. Incorporate a chat widget into your website and mobile applications for effortless customer access. Acquire in-depth insights into your customers, agents, and communication channels through extensive analytics. Our platform also supports integration with various systems to enhance automation and drive growth. Countless businesses have successfully catered to millions of customers with Qiscus' cutting-edge solutions, distinguishing themselves in a competitive market. By fostering customer trust throughout their journey, you can minimize lead leakages and enhance response times. Welcome your customers onto a unified platform, efficiently managing their profiles with robust CRM tools. Address inquiries, highlight your products, and organize customer data through CRM and tagging for improved management. Additionally, facilitate efficient support with a multichannel inbox that bolsters overall communication. This comprehensive strategy not only refines customer interactions but also significantly enhances brand loyalty, creating lasting relationships. Ultimately, leveraging these capabilities will empower your business to thrive in an increasingly digital world.

Media

Media

Integrations Supported

Facebook Messenger
Google Business Messages
Instagram
LINE
Telegram
WhatsApp
X (Twitter)
Apple Business Chat
Bird
CDK Global
Google Maps
Insocial
Salesforce
Viber
WeChat

Integrations Supported

Facebook Messenger
Google Business Messages
Instagram
LINE
Telegram
WhatsApp
X (Twitter)
Facebook
Google Play
LiveChat
Microsoft Teams
YouTube

API Availability

Has API

API Availability

Has API

Pricing Information

€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.

*Billed annually
Free Trial Offered?

Pricing Information

$50 per month
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Saysimple

Date Founded

2014

Company Location

Netherlands

Company Website

saysimple.com

Company Facts

Organization Name

Qiscus

Company Location

Indonesia

Company Website

www.qiscus.com/id

Categories and Features

Customer Communications Management

Chat / Messaging
Multi-Channel Communications
Personalization
Template Management

Customer Engagement

Analytics
Communication Management
Feedback Collection
Live Chat

Live Chat

Canned Responses
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Stickers / GIFs

Team Chat

End-to-End Encryption (E2EE)
Groups / Channels
Payments
Stickers / GIFs

Categories and Features

Conversational AI

Not specified

Conversational Marketing

Multi-Channel Communication

Customer Communications Management

Multi-Channel Communications

Customer Service

Not specified

Customer Success

Not specified

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