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What is Seashore.AI?

Incorporating live chat features into your website has evolved from a luxury to a fundamental necessity. With the fast-moving nature of today’s world, customers anticipate quick replies to their questions. Our adaptable pay-per-use model aligns perfectly with the specific requirements of your business, allowing you to pay solely for the actual interactions conducted through your LiveChat service. Regardless of whether you are an emerging startup or a well-established multinational corporation, our pricing strategy promises at least a tenfold return on your investment. This groundbreaking solution not only boosts customer satisfaction but also plays a pivotal role in fostering enduring connections with your clientele. Moreover, it empowers your business to respond to user needs more effectively, ultimately driving growth and loyalty.

What is ChatBeacon?

Bring customer conversations and operator assistance together with ChatBeacon from SmartMax Software, Inc. Teams can support customers through chat, text messaging, video, and co-browsing, using guided chatbots and automated workflows where helpful. AI is optional: start with human-led service, help staff find answers with Cue, or use Aria AI agents for routine questions. AI Escalation connects customers with a live operator while preserving conversation context. Recall CRM helps teams draw on earlier interactions. Available as Cloud, Dedicated Private Cloud, or On-Premise software, ChatBeacon supports service and sales across industries. U.S.-based product support and a dedicated account manager are included for every customer, with no per-AI-resolution fees.

Media

Media

Integrations Supported

Integrations Supported

Dynamics 365 Customer Service
HubSpot CRM
Microsoft Teams
Salesforce
Shopify
Twilio
WooCommerce
Zapier
Zendesk

API Availability

API Availability

Has API

Pricing Information

$22 per month
Free Version

Pricing Information

$39/operator/mo
Shared Cloud: Launch $39/operator/month; Grow $69/operator/month, billed monthly. Scale: custom pricing. Dedicated Private Cloud and On-Premise are also available; contact ChatBeacon for pricing.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Seashore.AI

Company Website

www.seashore.ai/

Company Facts

Organization Name

SmartMax Software, Inc.

Date Founded

2005

Company Location

United States

Company Website

www.chatbeacon.ai/

Categories and Features

Chatbot

Not specified

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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