Ratings and Reviews 1 Rating

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is SeatLayer?

Draw a venue once and sell every seat from one live map with SeatLayer: on your website, on a hosted event page, at the box office and at the door. What you get: a Venue Designer for rows, sections, tables, booths, standing areas and several floors (tested to 200,000 seats); 58 templates or a chart from a floor-plan image, PDF or description; a 3D view from every seat; checkout paid to your own Stripe, PayPal, Square or one of 11 other gateways; QR and PDF tickets by email; box office receipts on 80 mm or A4; partner allocations and season tickets; an iPhone door app that keeps scanning offline; sales, channel and check-in reports. Ticketing platforms can embed the same seat map in their own product with SDKs for web, iOS, Android, Flutter and React Native. Pricing: first 25 hosted tickets free, then $0.50 per ticket. No subscription.

What is Optanik Support?

Optanik Support operates as a cloud-based help desk tailored for IT service providers and internal teams, merging email inquiries, a customer portal that doesn't require accounts, Optanik Need Help submissions, and tickets from fleet automations and alerts into a cohesive and easily manageable queue. Team members can assign tickets to specific departments or distribute them evenly, categorize issues effectively, utilize pre-defined email templates, and generate reports to enhance operational efficiency. Accessing Support, Keyring, and OptaMeet is simplified with a single email and password combination, promoting user convenience. When a ticket is submitted, users can conveniently link an endpoint by providing its serial number with the initial request. Within a ticket, staff have the ability to isolate a specific device on the Optanik Network or arrange and adjust an OptaMeet meeting as required. Furthermore, OptAi has the capability to transcribe meetings that are scheduled through tickets, adding summaries to internal notes for future reference. The service package also features a REST API, MCP, and webhooks for additional integration options. While requesters can access the service for free, technician seats are available for $10 per month, providing affordable solutions for organizations. To utilize inbound email-to-ticket functionality, a paid Optanik endpoint or a $10 monthly owner seat is necessary; however, the owner seat is complimentary when purchasing at least one paid endpoint, offering a flexible pricing structure to accommodate varying needs. This well-rounded setup not only streamlines the support process but also significantly boosts communication and collaboration among team members, ensuring a more efficient workflow overall. By enhancing user experience and operational capabilities, Optanik Support positions itself as a vital tool for modern IT management.

Media

Media

Integrations Supported

Claude
PayPal
Square Payments
Stripe
WordPress

Integrations Supported

Model Context Protocol (MCP)

API Availability

Has API

API Availability

Has API

Pricing Information

$0.50 per ticket
Hosted ticketing: first 25 tickets free, then $0.50 per ticket. Seat map SDK: 100 free sold seats each month, then 10 cents down to 5 cents a seat. No subscription; purchased credits never expire.
Free Version

Pricing Information

$10/technician/month
$10 per technician per month, billed monthly. Requesters can submit tickets for free. Inbound email-to-ticket requires either a paid Optanik endpoint or a $10/month owner seat. The owner seat is free with at least one paid Optanik endpoint.
Free Version

Supported Platforms

SaaS
iPhone

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Paiteq Private Limited

Date Founded

2026

Company Location

India

Company Website

seatlayer.io

Company Facts

Organization Name

Optanik

Date Founded

2026

Company Location

United States

Company Website

optaniksupport.com

Categories and Features

Ticketing

Barcode / Ticket Scanning
Box Office Management
Event Management
General Admission
Mobile Ticketing
Online Ticketing
Onsite Ticketing
Print-at-Home
Reserved Seating
Season Tickets

Categories and Features

Help Desk

Not specified

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