Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Evertune Reviews & Ratings
    1 Rating
    Company Website
  • ThriveSparrow Reviews & Ratings
    43 Ratings
    Company Website
  • Passwork Reviews & Ratings
    128 Ratings
    Company Website
  • AthenaHQ Reviews & Ratings
    36 Ratings
    Company Website
  • Float Reviews & Ratings
    3,717 Ratings
    Company Website
  • ONLYOFFICE Docs Reviews & Ratings
    715 Ratings
    Company Website
  • GWI Reviews & Ratings
    201 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    114 Ratings
    Company Website
  • D&B Finance Analytics Reviews & Ratings
    798 Ratings
    Company Website
  • Cloverleaf Reviews & Ratings
    189 Ratings
    Company Website

What is Seek?

Seek serves as a robust insights platform that enables organizations to extract large-scale data through ready-made analytics applications. This cloud-based solution seamlessly connects with existing infrastructures, providing in-depth insights via intuitive analytics, dashboards, strategies, solutions, and outcomes. Developed by experts in the field and built on sophisticated cloud technology, Seek empowers teams to access diverse solutions within a single, user-friendly interface. It enhances organizational data value by effectively linking insights to actionable strategies, thus promoting informed decision-making. The Seek platform is designed to help data leaders broaden their analytics capabilities in both scale and scope by delivering proven, team-specific solutions. Furthermore, Seek assists Category Leaders in ensuring that stores feature an optimal selection of brands and products, while also supplying critical insights into brand performance, thus nurturing a culture of insight-driven leadership across various categories. Ultimately, Seek prepares organizations to remain competitive in a swiftly changing market environment, fostering innovation and strategic growth.

What is Microsoft Dynamics 365 Contact Center?

Microsoft Dynamics 365 Contact Center is an all-inclusive cloud solution designed for customer service, merging customer engagement, communication, and analytics into one unified platform. This innovative system allows companies to manage customer interactions across multiple channels, including voice, chat, email, and social media, thus ensuring a seamless omnichannel experience for users. By utilizing AI and automation, the platform enhances agent productivity with features like sentiment analysis, real-time insights, and guided workflows to streamline operations. Furthermore, it integrates effortlessly with other Microsoft tools, such as Teams and Power BI, facilitating collaboration and enabling data-informed decision-making. Organizations benefit from customizable dashboards and analytics that help them monitor key performance indicators (KPIs) while refining their customer service strategies. Microsoft Dynamics 365 Contact Center is particularly advantageous for enterprises looking to boost customer satisfaction and improve their operational efficiency. In essence, this powerful solution not only enhances service delivery but also equips organizations with the tools they need to respond effectively to changing customer expectations, ultimately fostering a culture of continuous improvement.

Media

Media

Integrations Supported

Fairgo.ai

Integrations Supported

Dynamics 365 Customer Service
Microsoft Dynamics 365
Microsoft Power BI
Microsoft Teams
My DSO Manager

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$110/month

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Seek

Company Location

United States

Company Website

seekinsights.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/en-us/dynamics-365/products/contact-center

Categories and Features

Business Intelligence

Not specified

Categories and Features

AI Call Center

Not specified

AI Voice Agents

Not specified

Call Center

Not specified

Popular Alternatives

Popular Alternatives