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OneDirect

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What is SendSeven?

Handle every customer conversation in one place. SendSeven brings WhatsApp, SMS, email, Instagram, Messenger, Live Chat, and Telegram together behind a single REST API and a shared team inbox, so support and marketing stop juggling seven separate logins. It is an official Meta Business Partner, built and hosted in Germany. What you can do with it: Reply to customers on all seven channels from one screen — with assignments, tags, internal notes, snooze, and the full history of each thread. Bring your existing WhatsApp number on board through Coexistence, with no migration to the Cloud API and no lost chats. Hand routine questions to an AI assistant that draws answers from your own knowledge base (RAG), rates its own confidence, and passes the chat to a colleague whenever it is unsure. Build the rest without code using a drag-and-drop flow designer for routing, auto-replies, lead capture, and guided, multi-step conversations. For outreach, launch WhatsApp broadcasts, SMS and email newsletter campaigns, and browser-push notifications, all with audience segmentation and scheduling. Developers get one REST endpoint plus webhooks, together with native Zapier and n8n integrations, to send and receive on any channel. Reporting covers message cost, delivery, and performance, while real-time translation reaches beyond 100 languages. Pricing is usage-based and starts at €9 per channel each month; the Scale (199 €/mo) and Business (499 €/mo) plans suit higher volume. Seats and contacts are unlimited, nothing is charged per user, and inbound messages are always free. A dedicated API-only plan is available for developers. Everything runs on EU servers in Frankfurt, stays GDPR-compliant and EU AI Act ready, and is made in Germany. Try it free for 14 days with 100 test messages and no credit card.

What is OneDirect?

Connect with your clients through over 20 platforms including WhatsApp, social media, email, phone calls, your website, and mobile apps, ensuring a broad outreach. Harness an impressive array of more than 3000 automated workflows to boost teamwork, collect in-depth analytics, and provide a unified perspective on customer engagements with our streamlined solutions. Explore various channels like live chat and chatbots available on your website and apps for both Android and iOS, as well as WhatsApp and Messenger, among others. Our three-tiered system facilitates a seamless handoff of discussions from AI chatbots to human representatives, guaranteeing that customer inquiries are addressed efficiently. Acquire real-time insights by converting data into actionable strategies that highlight priorities crucial to your business success. Ensure that this information is available to all employees, from top executives to frontline workers, while drawing valuable insights from diverse business, consumer, and social data sources. Present this data through dynamic visualizations on any display, regardless of its location. Moreover, our skilled team of analysts, customer experience auditors, consultants, and trainers is committed to enhancing your customer service to exceptional levels. By implementing our all-encompassing strategy, your organization can cultivate stronger relationships with customers and significantly boost overall satisfaction while remaining adaptable to their changing needs.