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What is Serri?

Serri is a next-generation automation and CRM platform built around the WhatsApp Business API, designed to streamline how companies connect, market, and grow. Its AI-powered assistant allows businesses to automate virtually any process with simple text or voice prompts, from lead management to bulk messaging. Beyond WhatsApp, Serri integrates features like email marketing, analytics on Google and Facebook Ads, and a unified inbox for managing conversations across multiple channels. Teams can easily track campaign results, analyze ROI, and generate actionable reports that drive smarter business strategies. Personalized engagement tools let companies tailor communication to customer behavior and preferences, building stronger relationships over time. The platform’s automation capabilities free teams from repetitive tasks, enabling them to focus on scaling and innovation. Trusted by startups and enterprises alike, Serri has powered growth across industries including fintech, education, IoT, and retail. Its customer-first approach, supported by rapid onboarding and responsive support, ensures seamless adoption. Testimonials consistently point to Serri’s ability to boost productivity, enhance lead generation, and prevent opportunities from slipping through the cracks. With its blend of AI, automation, and communication tools, Serri redefines WhatsApp from a messaging app into a full-fledged business growth platform.

What is Happilee?

Happilee.io is a specialized platform for the WhatsApp Business API, crafted to equip small and medium-sized businesses with essential tools for automating communications, managing customer service, and sending bulk notifications through WhatsApp. A key highlight of the platform is its intuitive drag-and-drop chatbot builder, which enables users to create responses for frequently asked questions without any coding knowledge, complemented by around-the-clock customer support. Additionally, it features a shared team inbox that streamlines communication management, fostering effective teamwork, alongside broadcasting options that enable targeted messaging to large groups. Furthermore, the platform supports WhatsApp Commerce, facilitating storefronts and in-chat purchases while providing scheduling functionalities for automated drip campaigns and personalized alerts like stock updates and promotional messages. With robust integration capabilities connecting over 1,000 applications, including notable names like Zapier, HubSpot, Zoho CRM, Shopify, and Google Sheets, it maximizes the utilization of Meta's APIs and a strong infrastructure. This comprehensive integration not only accelerates response times and boosts customer satisfaction but also enhances sales by leveraging official WhatsApp features, synchronizing with CRM data, and creating advanced automation workflows, ultimately resulting in more efficient business operations. Overall, Happilee.io stands out as an all-encompassing solution that addresses the diverse communication needs of modern enterprises.

Media

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Integrations Supported

WhatsApp
Axis LMS
Facebook
Freshsales
Google Sheets
HubSpot CRM
Meta Ads Manager
Pabbly Connect
Shopify
Workpex
Zapier
Zoho Books
Zoho CRM

Integrations Supported

WhatsApp
Axis LMS
Facebook
Freshsales
Google Sheets
HubSpot CRM
Meta Ads Manager
Pabbly Connect
Shopify
Workpex
Zapier
Zoho Books
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Serri Tech Labs Private Limited

Date Founded

2020

Company Location

India

Company Website

www.serri.ai/home/

Company Facts

Organization Name

Happilee

Company Location

India

Company Website

happilee.io

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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