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What is ServCraft?

ServCraft is a cloud-oriented platform created to streamline the management of jobs and field services within the installation, repair, and maintenance industries. This software integrates various functionalities such as handling customer inquiries, generating quotations, scheduling tasks, managing job tickets, providing technician updates, overseeing inventory, and processing invoicing into a singular, user-friendly interface for both office and field staff. Users have the ability to produce quotes and invoices, allocate tasks to technicians, and employ forms, checklists, and images on job cards, while also obtaining customer approvals and noting additional work through a mobile application that can function offline before syncing data later on. The system includes capabilities for job costing, monitoring stock levels in vehicles and locations, providing customer portals, offering online payment solutions, and seamlessly integrating with accounting software like Sage One, Xero, and QuickBooks Online. Additionally, teams can effectively manage workflows and user permissions through both the web application and mobile interfaces. ServCraft serves a diverse range of trades, including plumbing, electrical, security, solar energy, HVAC, and various other installation and maintenance sectors, thus ensuring that numerous industries can leverage its extensive features. By centralizing numerous operational tasks, ServCraft not only boosts efficiency but also fosters better communication among different teams, leading to enhanced service delivery and customer satisfaction. Furthermore, its adaptability and comprehensive toolset make it an indispensable resource for businesses striving to optimize their field service operations.

What is Joblogic?

Joblogic is field service management software for service contractors and facilities management businesses. It gives operations teams visibility and control across the complete job lifecycle, from first call through to invoice. Joblogic supports businesses across mechanical and electrical services, HVAC, fire and security, facilities management, plumbing and heating, electrical maintenance, and property maintenance, with 24/7 UK-based support included as standard. Core capabilities include job management, engineer scheduling, asset tracking, planned preventive maintenance, compliance management, quoting, and invoicing, all connected in one platform. Engineers use the mobile app to receive jobs, capture notes, photos, and signatures, and complete compliance forms in the field. Back-office teams get real-time updates, automated workflows, and full audit trails without manual chasing. Finance integrations with Xero, Sage, and QuickBooks connect operational and financial data directly. Manual scheduling and job write-ups create overhead across the back office and field. The Dynamic Scheduler optimises engineer routes and allocation in real time, and the AI Summariser cuts job and quote write-up time. Joblogic is building toward an Agentic Operating Model for service contractors, reducing manual coordination across operations, service delivery, and finance.

Media

Media

Integrations Supported

QuickBooks Online
Xero

Integrations Supported

QuickBooks Online
Xero
AccountsIQ
Elyos
FreeAgent
Sage 500

API Availability

API Availability

Has API

Pricing Information

R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Trial Offered?

Pricing Information

£45
Starting from £45 per user per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServCraft Africa

Date Founded

2016

Company Location

South Africa

Company Website

www.servcraft.co.za

Company Facts

Organization Name

Tracer Management Systems

Date Founded

1998

Company Location

United Kingdom

Company Website

www.joblogic.com

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Workforce Management

Budgeting & Forecasting
Contractor Management
Labor Projection
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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