Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Workable Reviews & Ratings
    1,459 Ratings
    Company Website
  • RemotePeople Reviews & Ratings
    546 Ratings
    Company Website
  • HR Partner Reviews & Ratings
    205 Ratings
    Company Website
  • Breathe Reviews & Ratings
    655 Ratings
    Company Website
  • CompUp Reviews & Ratings
    66 Ratings
    Company Website
  • Haystack Reviews & Ratings
    292 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    10,756 Ratings
    Company Website
  • G-P Reviews & Ratings
    1,133 Ratings
    Company Website
  • Paylocity Reviews & Ratings
    8,260 Ratings
    Company Website
  • Rippling Reviews & Ratings
    21,051 Ratings
    Company Website

What is ServiceNow HR Service Delivery?

ServiceNow HR Service Delivery (HRSD) is an enterprise-grade solution designed to deliver consumer-like experiences for employees, from onboarding to retirement. The platform combines AI-driven automation, digitized workflows, and a unified portal to simplify how employees access HR services, policies, and support. By replacing outdated manual processes, HRSD reduces administrative burden, speeds up case resolution, and ensures consistency across the organization. Employees benefit from features such as Employee Journey Management for guided experiences, Case & Knowledge Management for structured documentation, and a Virtual Agent that provides natural, conversational support. Its Now Assist for HRSD uses generative AI to accelerate case handling, produce recommendations, and personalize responses at scale. HR teams operate more efficiently through the HR Agent Workspace, which centralizes interactions, knowledge, and analytics for faster decision-making. With Employee Center and mobile app access, staff can engage with HR services anytime, anywhere, ensuring a frictionless experience across devices. Integration with the broader ServiceNow AI Platform connects HRSD with other business functions, delivering end-to-end automation and real-time visibility. Trusted by enterprises like Ryder, the platform has demonstrated significant improvements in employee engagement, call reductions, and service response times. By blending automation with human support, HRSD empowers organizations to increase productivity, lower costs, and enhance the employee experience.

What is HR Acuity?

HR Acuity stands out as the sole platform tailored specifically for managing employee relations and investigations. Our HR case management solution empowers organizations to foster an improved workplace environment by conducting detailed and thorough inquiries into allegations of employee misconduct, all while reducing potential legal and financial liabilities. The platform facilitates uniform documentation, efficient searching, comprehensive reporting, and supports both post-hire and exit interview processes, ensuring a streamlined approach to employee management and relations. Furthermore, its innovative features help organizations maintain compliance and enhance overall employee satisfaction.

Media

Media

Integrations Supported

3CLogic
SAP Store

Integrations Supported

Emtrain
HRMLabs
NAVEXEngage
ServiceNow

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Contact Us

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com

Company Facts

Organization Name

HR Acuity

Date Founded

2006

Company Location

United States

Company Website

www.hracuity.com

Categories and Features

AI HR

Not specified

HR Case Management

Not specified

Human Resources

360 Degree Feedback
Applicant Tracking
Employee Database
Onboarding
Performance Management
Self Service Portal
Time & Attendance Management

Onboarding

Not specified

Relocation

Not specified

Categories and Features

Corporate Wellness

Not specified

Employee Engagement

Benchmarking
Cultural Alignment
Health & Wellness Programs
Performance Management

Employee Monitoring

Activity Monitoring

HR Analytics

Dashboard
HR Metrics Library
Predictive Modeling
Trend Analysis

HR Case Management

Not specified

HR Compliance

Alerts / Notifications
Customizable HR Documents
Records Management
Regulations Monitoring
Reporting / Analytics

HR Employee File Management

Regulatory Compliance

Human Resources

360 Degree Feedback
Compliance Management
Employee Lifecycle Management
Performance Management
Time & Attendance Management

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Performance Management

On-going Performance Tracking

Workforce Management

Labor Projection
Performance Appraisal
Variable Workforce

Popular Alternatives

Popular Alternatives

CloudApper WorkBridge Reviews & Ratings

CloudApper WorkBridge

CloudApper AI