Top ServiceNow HR Service Delivery Alternatives

Workable is recognized as the leading platform in recruitment and human resources management across the globe. We provide internal recruiters, hiring teams, and HR professionals with numerous resources to find highly qualified candidates, enhancing collaboration throughout the process of identifying, recruiting, onboarding, and managing exceptional talent. Companies utilizing Workable benefit from quicker transitions from job requisition to offer letters, thanks to our suite of automated and AI-enhanced tools that simplify candidate sourcing, improve decision-making, streamline the hiring process, and enhance employee management practices. Since its inception in 2012, Workable has significantly impacted the hiring processes of more than 27,000 organizations, assisting in the recruitment of 1.5 million candidates. Our international team of over 250 professionals operates from various locations including Greece, Australia, the United States, and the United Kingdom, catering to a wide range of clients, among them notable businesses like Starling Bank, JOEY Restaurants, and RyanAir. As we continue to innovate, our goal remains to empower organizations worldwide to build better teams efficiently and effectively.

Recruit, employ and expand internationally with RemotePeople. The New York-based company was founded in 2018 and supports global hiring in 150+ countries through a combination of Employer of Record services, in-house recruitment and a web-based workforce platform. For companies without a local entity, RemotePeople's EOR service manages employment contracts, onboarding, payroll, tax administration, statutory benefits and employment compliance. The client keeps control of daily work. EOR Global starts at $499 per employee/month; your rate is confirmed in your quote. EOR Select starts at $199 per employee/month for selected countries and qualifying employee salary ranges. Country and salary conditions apply. Service fees exclude salaries and statutory employer contributions, and country-specific terms apply. Companies can use Global Recruitment and Executive Search independently or combine recruiting with EOR. Recruitment + EOR carries a recruitment fee of 2% of the candidate's annual salary each month, plus EOR fees. Global and US payroll services support businesses with existing entities. Contractor Management, Contractor of Record and US PEO address other workforce arrangements. The wider service range covers benefits, international equity, visas and immigration, incorporation, entity management, EOR-to-entity transfers, custom contracts, legal assistance, compliance audits, background checks, equipment, offices and fleet, stipends, expenses and offboarding. AI Command Center turns plain-language requests into guided HR workflows for onboarding, payroll, leave, expenses and contract changes. High-impact changes receive expert review, with action records for accountability. Dedicated account managers support customers alongside employee self-service, payroll reporting and document tools. RemotePeople serves startups, growing teams and enterprises. Confirm country scope and employing arrangements. Demos and tailored quotes are available; no free trial.

HR Acuity stands out as the sole platform tailored specifically for managing employee relations and investigations. Our HR case management solution empowers organizations to foster an improved workplace environment by conducting detailed and thorough inquiries into allegations of employee misconduct, all while reducing potential legal and financial liabilities. The platform facilitates uniform documentation, efficient searching, comprehensive reporting, and supports both post-hire and exit interview processes, ensuring a streamlined approach to employee management and relations. Furthermore, its innovative features help organizations maintain compliance and enhance overall employee satisfaction.

Native Teams serves as a global growth partner to businesses, supporting them at every step of their expansion journey. Whether you need an Employer of Record to test new markets by hiring a few employees or want to establish legal entities to set down roots and expand, Native Teams has the expertise to make it happen. Present in 85+ countries and trusted by 3,000+ employers, we simplify hiring, paying, and managing global talent with compliance. Key services include: • Employer of Record (EOR): We legally employ your staff worldwide, managing contracts, payroll, taxes, and benefits to ensure full compliance, so you can focus on business growth without local setup hassles. • Gig Pay: Tailored for businesses working with gig workers, this service enables fast, secure payments across borders, with support for multiple currencies and streamlined invoicing. • Entity Management: We assist companies in setting up legal entities abroad and maintaining regulatory compliance, removing the complexity of local market entry and ongoing operations. • Contractor Pay: Manage contractor payments easily with multi-currency options and automated tax compliance, reducing administrative burden while safeguarding legality. • Contractor of Record: We handle contracts and legal responsibilities for contractors globally, minimising risks and ensuring compliance with local employment laws. • Relocation services: Exclusive to EOR customers, this includes visa support and work permits to help your talent transition smoothly internationally. What makes Native Teams unique is our commitment to caring for your employees better than anyone else. We handle all paperwork, taxes, and offer competitive benefits tailored to local markets. Beyond EOR, we integrate payroll, compliance, and financial tools to maximise the value of every work payment, anywhere in the world.

Dovetail Software provides a comprehensive HR Service Delivery Experience that encompasses HR Case Management and an Employee Portal, along with robust reporting and analytics tools designed to help HR departments excel and fulfill the demands of contemporary HR teams. The focus on meeting these needs includes enhancing the overall employee experience while also streamlining the HR processes involved in delivering vital human resources services. Founded in 1996 in Austin, Texas, Dovetail initially concentrated on the CRM (Customer Relationship Management) sector, targeting customer service and support solutions for large enterprises. In 2008, the company shifted its emphasis to cater to global workforces by developing products specifically for HR Service Delivery. Today, Dovetail's offerings include an Employee Portal, HR Case Management, HR Knowledge Management, Reporting & Analytics, and various other tools aimed at improving human resources operations. This evolution reflects the company's commitment to adapting to the changing landscape of HR needs and enhancing the efficiency of HR teams worldwide.

CloudApper WorkBridge functions as an AI-driven, no-code configuration tier that extends core HCM setups like UKG, Workday, Dayforce, and Oracle. Built for enterprise use, it enables HR and IT teams to modify workflows, automate tasks, and launch role-specific portals without developer help or vendor updates. Instead of replacing setups, it layers smart orchestration over current systems via cloud or on-premise installation. Core Capabilities: Custom Workflows: Deploy tailored HR routines following precise validation rules. Role-Based Experiences: Offer distinct user views based on job positions or locations. Intelligent Automation: Manage notices and approvals that go beyond native scopes. Extended Data Capture: Introduce custom fields and sheets without modifying central files. Cross-HCM Sync: Centralize personnel tracking and visibility across separate setups. WorkBridge resolves IT bottlenecks, allowing platforms to fit your people instead of defaults.

In today's digital world, there is an expectation among employees for human resources to deliver services that are immediate and readily available, but meeting this expectation can prove to be quite difficult. Cherwell HR Service Management offers a solution that allows organizations to improve and automate their HR service delivery, enabling rapid and efficient case management along with an organized onboarding process, all supported by a self-service portal that greatly enhances employee service interactions. By automating various internal onboarding tasks and integrating smoothly with workflows from other departments, companies can ensure that new hires experience a seamless and effective transition. Furthermore, increasing the productivity of HR personnel is achievable by resolving most employee inquiries through the HR self-service portal. This portal gives employees straightforward access to essential information about their roles, benefits, and workplace culture, while also promoting a more engaged and knowledgeable workforce. Ultimately, adopting this technology can lead to a significant improvement in the overall employee experience within the organization, fostering a sense of belonging and satisfaction among staff. As a result, organizations that invest in such tools not only simplify HR operations but also create a more dynamic and motivated workplace culture.

Leena AI serves as an intelligent HR assistant, delivering prompt answers to employee inquiries and enhancing their overall experience. Accessible across various platforms and communication channels, it features a consistent user interface designed to minimize confusion and optimize usability. The system supports concurrent communication among multiple employees, allowing for an effective exchange of information. Employees can engage without delays, asking questions and receiving responses in real time. Additionally, Leena AI fosters personalized interactions tailored to each individual, ensuring a more engaging experience. With robust security measures in place, Leena AI safeguards sensitive data from unauthorized access, providing peace of mind to both employees and employers alike. Ultimately, this AI assistant not only streamlines HR processes but also cultivates a more connected workplace environment.

Salesforce HR Service Management, built on the world’s #1 CRM, helps businesses enhance employee support and streamline HR operations. By providing a centralized, AI-powered employee portal, employees can access personalized support and resolve issues independently, improving their overall experience. HR teams benefit from AI-driven case management, automated workflows, and seamless integrations with existing systems, enabling faster resolutions and more efficient processes. With a unified solution for managing employee requests, tracking cases, and ensuring compliance, Salesforce HR Service boosts productivity while reducing administrative overhead. This solution is scalable and customizable to fit the needs of any organization, from small businesses to enterprise-level companies.

At the core of PeopleDoc's HR Service Delivery solutions lie innovative approaches designed to boost the effectiveness of HR teams while enhancing the overall experience for employees. These tools are crafted specifically for HR specialists, aiming to simplify complex processes and improve compliance protocols. Remarkably, our offerings ensure that employees enjoy and benefit from their interactions with HR. The Employee Case Management and Knowledgebase feature provides a personalized portal for individuals to tackle their inquiries and submit HR requests when they need further support. By automating cumbersome manual tasks, our system enables employees to concentrate more on their responsibilities without requiring any coding knowledge. Furthermore, our sophisticated document management capabilities enhance secure storage of documents, ensuring accessibility across multiple devices. Customizable dashboards align with your organization’s unique needs and help track vital KPIs, fostering informed decision-making. Ultimately, these solutions contribute to creating a more engaged, productive, and harmonious workplace environment, setting a new standard for HR interactions.

Leverage Infor® Case Management to efficiently submit, monitor, and resolve HR-related inquiries through an intuitive self-service software designed for enhanced HR service delivery. Seamlessly integrated with the Infor Global HR system, this solution empowers employees, managers, and HR staff to create and manage cases, addressing most frequent questions directly on the platform. Take advantage of a multi-tiered approach to HR service delivery while utilizing sophisticated HR case management tools. Gain access to personalized, searchable, and organized HR information to improve user experience significantly. Offer tailored support to each employee and collect valuable feedback after case closure to further improve your processes. Additionally, ensure that cases are efficiently routed to the appropriate resources, maximizing resolution effectiveness and support quality. This comprehensive approach not only streamlines HR operations but also fosters a more responsive and employee-focused environment.

Case IQ simplifies the management of HR, fraud, compliance investigations, and additional processes through its i-Sight platform. This cloud-based tool enables organizations to effectively oversee their investigations and assess outcomes. Key functionalities offered by i-Sight encompass case assignment, collaboration, trend analysis, case review, and workflow notifications, enhancing the overall investigative process. By leveraging these features, organizations can improve efficiency and ensure thoroughness in their investigative efforts.

Enboarder revolutionizes the onboarding process by being the premier platform focused on enhancing employee engagement. This innovative approach allows organizations to streamline their onboarding practices effectively. By prioritizing human connections and meaningful experiences, we ensure that employees remain the focal point of our strategies. With Enboarder, organizations can transform new hires into motivated, dedicated team members while empowering managers to excel as onboarding champions. This is our commitment to redefining the onboarding experience for all.

Human Resources departments encounter numerous requests and inquiries from employees on a daily basis, ranging from straightforward information requests to intricate, ongoing issues and sensitive matters. As many Shared Services and HR teams come to realize, traditional tracking methods are inadequate for these processes. Consequently, there is a growing demand for comprehensive solutions that enable the management of all work tasks through a unified platform. Sunrise HRCM provides HR teams with a centralized system for handling all employee support interactions efficiently. Moreover, it allows for the automation and oversight of essential HR processes, while also identifying trends over time. This capability promotes consistency and accuracy in resolving issues and providing guidance. Ultimately, Sunrise HRCM stands out as the optimal choice for enhancing HR Service Delivery and elevating shared services capabilities within organizations. With its innovative features, it not only streamlines operations but also empowers HR teams to focus more on strategic initiatives.

HR HelpDesk distinguishes itself as a leading software solution designed for automated management of HR cases and call tracking. Known as HR Case Management, this platform empowers human resources departments and service centers to manage employee inquiries efficiently, thus improving service delivery, optimizing workflows, and ensuring timely case resolution. With extensive experience in the HR software market, our committed team has a profound understanding of HR professionals' requirements, having worked alongside thousands to enhance our software offerings over time. This insight is crucial, allowing HR personnel to concentrate on strategic initiatives rather than getting overwhelmed by repetitive employee questions. By facilitating easy access to pertinent information, we significantly enhance the contribution of HR to the organization. Alleviating workplace frustration not only boosts employee engagement but also cultivates a more effective work environment. When employees can quickly locate the information they seek, they are more inclined to focus on their passions within their roles, which ultimately contributes to the overall success of the organization. As a result, the organization can experience improved retention rates and a stronger commitment from its workforce.

Treegarden is an advanced recruitment and human resource management platform that unifies applicant tracking and HR operations into a single, integrated system. It enables organizations to manage the full employee journey, from initial application to onboarding, performance tracking, and offboarding, without switching between tools. The platform’s ATS includes features such as AI-powered job creation, candidate scoring, Kanban pipelines, interview scheduling, and multi-board job distribution. Its AI component, Edera AI, enhances hiring by providing match scores, deep CV analysis, and automated interview frameworks while maintaining compliance with regulations like the EU AI Act. Beyond recruitment, Treegarden offers a complete HR suite that includes employee profiles, onboarding workflows, performance evaluations, leave tracking, compensation management, and document storage. The system ensures that candidate data flows directly into HR records, eliminating duplication and preserving context. Additional features such as analytics, workflow automation, and team collaboration tools help organizations make data-driven decisions and optimize hiring processes. With transparent pricing and no per-seat fees, Treegarden is designed for growing teams seeking an efficient, scalable, and compliant HR solution.

Spark.work is an all-encompassing platform that combines Human Resource Management Systems (HRMS) with Strategic Execution, specifically designed for businesses that are looking to expand. By offering transparency and improving operational efficiency in human resources, Spark empowers organizational leaders to effectively align and execute strategies across the entire company. What Spark.work Offers Spark optimizes HR processes while ensuring they are in sync with the broader organizational goals: Employee Management: A unified source for employee data, including leave and attendance tracking, onboarding and offboarding management, document organization, and visual aids like organizational charts. Talent Development: Features an Applicant Tracking System (ATS), tools for conducting performance reviews, channels for gathering employee feedback, and well-structured development pathways. Strategic Alignment: Offers instruments for crafting strategy maps, establishing Objectives and Key Results (OKRs), defining Key Performance Indicators (KPIs), and overseeing initiatives, all interconnected with individuals and teams. AI Support: Employs smart agents to help set KPIs and OKRs, deliver actionable insights, and automate routine tasks, thus allowing more time for strategic pursuits. This multifaceted approach not only bolsters HR functionalities but also plays a pivotal role in driving the overall success and growth of the organization, ensuring that every team member contributes to the shared vision and goals.

Infor HR Service Delivery equips organizations of all sizes to maximize their potential with constrained resources. In the contemporary digital HR environment, this advanced multi-tier service platform enables employees to autonomously manage over 70% of their routine inquiries and transactions, thereby lessening the reliance on HR assistance. By cultivating an empowered workforce through an efficient HR self-service system, HR teams can focus their attention on more strategic endeavors. This is especially advantageous during periods of budgetary limitations and workforce shortages, as a user-friendly HR self-service option helps ease the burden on HR departments while ensuring that employees have timely access to vital information and assistance. Explore how Infor’s innovative HR Service Delivery system has offered the Commonwealth of Pennsylvania a cohesive solution to oversee a varied workforce with numerous job classifications, all from a single integrated HR center. This approach not only boosts operational efficiency but also elevates employee satisfaction by providing easy access to essential HR resources, fostering a more engaged and informed workforce. In this way, organizations can navigate challenges more effectively, ensuring a more resilient and adaptive work environment.

RoboMQ Hire2Retire is a niche no-code, self-service product that manages the employee lifecycle of onboarding, offboarding, change of role, and long-term leave from HR systems to identity and access management. It integrates with HR systems as a source of truth, receiving employee profile changes in near real-time to perform identity, privilege, access, and resource provisioning.   With an intuitive, no-code, UX based self-service SaaS offering, it fully automates employee life cycle management tasks that are typically performed by costly sysadmin resources. Hire2Retire helps organizations avoid up to 90% cost. Using this automation, our customers can provide a “Superior First Day at Work” experience to their employees, ensure org changes and global address lists are always current, make sure people have access and privileges based on a “need-to-know” basis, and ensure terminations are timely, ensuring the cybersecurity and reputation risks are minimized. Hire2Retire integrates with 27 HR and ATS systems, identity providers (IdP) like Active Directory, Entra ID, and Google Workspace, along with 10 or more leading Service Management platforms like ServiceNow, Salesforce, SolarWinds, and FreshService. Hire2Retire has 100’s of connectors to auto-provision access to third-party applications based on profile-driven employee privileges. Hire2Retire falls under the Lightweight IGA (Identity, Governance, and Administration) category as described by Gartner. We offer 24/7 support that is included in the subscription, and there is absolutely no coding, scripting, or professional services needed.

Transform, streamline, and enhance your onboarding process using Talmundo, and observe how your new employees evolve into empowered team members and enthusiastic advocates for your organization. Additionally, this innovative approach can significantly boost retention and engagement levels from day one.

Sloneek serves as a comprehensive, contemporary HR platform designed to oversee every facet of both employee and freelancer management. By utilizing this system, you could potentially reclaim up to 20 hours each week that would otherwise be spent on administrative and HR tasks. Remarkably, 80% of mid-sized enterprises can activate essential functionalities within just three days after importing their user data. Full implementation of all modules typically requires about two weeks. Notably, end users can navigate the application without any formal training, thanks to features such as contextual assistance, tutorial videos, and an expansive knowledge base. Should the need arise, we are more than willing to provide training for administrators. Our commitment to user support reflects our dedication to a personalized experience, ensuring that help is always at hand. Sloneek prioritizes the security of user data, adhering to the latest standards, and utilizes AWS (Amazon Web Services) as its preferred cloud infrastructure, which guarantees both data leak prevention and consistent availability. Managing and overseeing human resources will not only be straightforward but also a pleasure with our platform. Moreover, Sloneek's intuitive design allows for seamless integration into existing workflows, making the transition smooth for all users involved.

Speakfully functions as a user-friendly platform designed for the reporting, tracking, and resolution of workplace concerns. It provides immediate insights into the culture of an organization and empowers employees to voice their issues or complaints in a meaningful way. Often, when incidents of workplace misconduct occur, more information is required after a report is submitted. Following a report, both employees and administrators have the opportunity to partake in anonymous conversations regarding the matter through Speakfully's messaging feature, which encourages full transparency between management and those who raise issues. Users no longer have to switch between various applications to gather relevant information. Speakfully’s case management software enables organizational leaders to oversee employee reports, feedback, survey results, and communications all within one unified platform. The platform is dedicated to being accessible to users in diverse environments, allowing employees to connect whether they are at their desks, working remotely, or using mobile devices. Additionally, for Pro+ subscribers, there are integration capabilities with services such as Auth0, GSuite, Okta, and O365, which significantly enhances the service's overall performance. This holistic strategy is aimed at cultivating a more positive workplace atmosphere for all participants. Ultimately, Speakfully strives to transform workplace dynamics by providing essential tools for effective communication and resolution.

Innovative mobility technology is crafted for a versatile workforce, promoting global relationships while boosting productivity, oversight, and adherence to regulations. Servicengine distinguishes itself as a robust and secure platform that expertly navigates the complexities of workforce mobility logistics. Companies have the flexibility to choose between a comprehensive enterprise solution or specific core offerings customized to their requirements. Explore the extensive functionalities of Servicengine further. The program management core is focused on defining, engaging, and empowering employees, developing relocation programs that harmoniously combine flexibility with control, mirroring the organization’s culture and best practices. By merging these essential components with intelligent automation, this core guarantees that every employee has access to self-service tools and personalized assistance. Furthermore, the compensation and tax core streamlines essential functions such as budgeting, tax calculations, and payroll reconciliation, which are vital for overseeing expatriate workforces. With intuitive wizards and reusable templates, this core significantly lessens the time and effort required for these processes, allowing organizations to concentrate on their primary goals. Continuous improvement is always possible in the realm of workforce mobility solutions, which can lead to even greater efficiency and satisfaction.

Supporting employee relations teams in optimizing workplace investigations greatly improves their capacity to offer enhanced assistance to staff members. The employee relations team navigates numerous HR challenges, which require strict compliance with established policies to effectively tackle issues such as discrimination, harassment, and other forms of misconduct, thereby reducing the chances of grievances and potential legal conflicts. Civica Employee Relations goes beyond simply being a data recording tool; it provides an organized framework for every case type, guaranteeing that all relevant details are consolidated and readily available for effective management. This all-encompassing solution not only streamlines case management but also contributes to cultivating a more nurturing work atmosphere for everyone involved. By fostering clear communication and transparency, the platform ultimately promotes trust and cooperation within the workplace.

Neocase HR Ready is designed to support your service center throughout its automation process, ensuring adaptability and growth as needs evolve. The diverse structures of organizations, along with a variety of employee profiles and geographical language differences, can complicate the provision of straightforward and effective HR services. Neocase HR Ready allows for seamless customization, enabling you to address these complex challenges and align the system with your specific organizational requirements. This solution is uniquely positioned as the only one tailored for midsized organizations, facilitating swift implementation while also allowing for enhancements as your HR function or service center develops over time. By offering this capability, Neocase HR Ready not only initiates strong HR operations but also fosters ongoing growth and improvement in your HR practices. Ultimately, it empowers organizations to navigate the evolving landscape of human resources with confidence and efficiency.

Peepel is an agentic HR platform that autonomously executes HR tasks for European companies with ten to five hundred plus employees. The platform handles onboarding, leave management, contract generation, payroll automation, performance reviews, and employee surveys through natural language instructions. It integrates with Belgian social secretariats, Google Workspace, Microsoft 365, and Slack, and is ISO 27001-certified and GDPR-compliant with data hosted in Europe.

HRCase is a comprehensive Employee Relations case management solution designed for organisations seeking greater control and clarity over ER processes. It replaces fragmented spreadsheets with a centralised, real-time system that improves visibility and accountability. The platform supports structured HR workflow automation, ensuring cases are handled consistently and in line with policy. Secure document management keeps all case-related files, notes, and correspondence organised in one place. Auto-populated templates reduce repetitive admin tasks and promote standardised decision-making. Real-time monitoring tools help HR teams track progress, deadlines, and potential compliance risks. The custom reporting suite delivers detailed insights into trends, performance, and recurring issues. HRCase supports better governance by improving transparency and audit readiness. Built-in task management ensures responsibilities are clearly assigned and followed through. API integrations enable smooth data exchange with existing workforce and HR systems. By improving resolution speed, HRCase helps reduce unresolved cases and legal exposure. Ultimately, the solution allows HR professionals to spend less time on administration and more time on strategic workforce planning.

Pepito streamlines the oversight of work hours and vacation days, allowing for an effortless development of duty rosters. This smart tool predicts requirements while precisely recording both absences and overtime, resulting in a fluid time tracking experience. Upon request, Pepito can take charge of the complete time recording process, delivering all pertinent information in a clear format. Thus, the right staff members are consistently scheduled for their designated times. A key feature of this tool is its ability to plan for staffing needs and deployments, which plays a vital role in filling all shifts and working hours effectively. Duty schedules are readily accessible for both planners and employees, ensuring that absences are documented systematically while actual working hours are compared to those that were planned. Every employee's relevant data is carefully organized in a digital personnel file, which decision-makers can access whenever required. This comprehensive repository encompasses applicant documents, qualifications, time-sensitive agreements, holiday entitlements, performance review feedback, and many other critical records. Consequently, Pepito not only boosts operational efficiency but also promotes enhanced decision-making by ensuring reliable access to vital employee information. In addition, the tool's user-friendly interface encourages widespread adoption among staff, further integrating it into everyday workflows.

Mesh assists hybrid organizations in achieving their growth goals through an engaging and uncomplicated method that encourages employee participation. By integrating the pursuit of objectives and OKRs into everyday activities, it shifts the often mundane process into one that actively involves everyone. This efficient approach not only boosts growth but also simplifies the goal-setting process. Emphasizing a human-centered view on leadership and employee development, Mesh strives to foster an atmosphere where individuals can thrive. Our vision is to create a truly employee-first platform that champions self-expression, bolsters self-awareness, and promotes effective self-management. This is accomplished by leveraging the advantages of social media, principles of positive psychology, and advanced machine learning technologies. With leaders actively emphasizing both corporate and team goals, team members can work together to align their individual aspirations with collective objectives. By disaggregating larger goals into achievable milestones and initiatives, employees can better understand their contributions, while managers can provide timely feedback for necessary adjustments. Consequently, Mesh not only propels organizational achievement but also nurtures a culture of ongoing improvement and teamwork, ensuring that every voice is heard and valued. In this way, the platform redefines how organizations engage with their workforce, fostering a sense of belonging and purpose.

A platform designed to help service providers deliver a contemporary and seamless experience for employees who are in the process of relocating. This software aims to streamline the transition for individuals moving for work, ensuring that every aspect of their relocation is handled with efficiency and care.