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What is ServiceNow HR Service Delivery?

Elevating employee contentment and minimizing frustration can be achieved through the adoption of smart and effective services. By leveraging ServiceNow HR Service Delivery, organizations can offer an exceptional service experience that employees truly deserve. Automating workflows and case management not only streamlines operations but also enables the organization to cater to a larger workforce by reducing the burden of repetitive tasks. Additionally, managing various lifecycle events, such as onboarding and offboarding, becomes seamless across multiple departments, enhancing overall coordination. The introduction of enterprise-wide workflows not only enhances efficiency but also guarantees complete transparency throughout the entire process. By developing a deeper understanding of employee inquiries, companies can markedly boost staffing efficiency and improve service delivery outcomes. In the long run, a well-structured service delivery framework cultivates a more engaged and satisfied workforce, leading to higher retention rates and improved organizational performance. Ultimately, a focus on efficient service delivery can transform the workplace into a more positive and productive environment.

What is Mihi?

Mihi provides a comprehensive solution for all your global Human Capital Management (HCM) needs through a unified platform. This innovative HCM system features pre-built tools that align with specific labor laws, HR standards, employee benefits, and data privacy requirements in various countries, helping you maintain compliance while equipping your workforce with a robust self-service tool for managing leave, attendance, and other essential functions. The user-friendly modules allow employees to efficiently manage their daily responsibilities while simultaneously capturing critical data that HR and Payroll teams can access whenever necessary. As a cloud-based solution, Mihi is available on any device, providing users with flexibility and convenience. Our state-of-the-art technology is enhanced by a dedicated team of top-tier software engineers and HR experts who assist you throughout the implementation and customization stages, ensuring that the system meets your specific needs, alongside ongoing support that addresses everything from intricate technology integrations to comprehensive analytics. Moreover, Mihi’s regular updates guarantee that your system keeps pace with evolving compliance requirements and industry best practices, giving you peace of mind as your organization grows. Ultimately, Mihi is designed to streamline your HR processes while fostering a more engaged and efficient workforce.

Media

Media

Integrations Supported

3CLogic
SAP Store

Integrations Supported

3CLogic
SAP Store

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com

Company Facts

Organization Name

Mihi

Date Founded

2016

Company Location

United States

Company Website

mihi.com

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Categories and Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

HR Employee File Management

Access Controls
Centralized Employee Files
Dashboard
Email Notifications
Paper & Digital
Regulatory Compliance
Retention Settings
Search
Sharing Spaces
Signature

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Leave Management

Approval Process Control
Calendar Management
Employee Scheduling
FMLA Tracking
Leave & Absence Reporting
Leave Policy Management
Self Service Portal

Time Clock

Biometric Recognition
Hourly Employee Tracking
Messaging
Mobile Access
Online Punch Card
Payroll Management
Punch card
Reporting/Analytics
Salaried Employee Tracking
Sick Leave Tracking
Vacation / Leave Tracking
Workstation Tracking

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