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ease
features
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Ratings and Reviews 1 Rating

Total
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features
design
support

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What is SharedBox?

Manage customer support and communications directly via Slack, which enables you to seamlessly send and receive emails, tweets, and direct messages. This setup allows for collaborative efforts on shared email and Twitter accounts, such as support@your.domain, without requiring password exchanges among team members, enhancing security. SharedBox connects smoothly with your current Twitter account and any email service you use while offering an @in.sharedbox.app email for straightforward setup and message forwarding. All incoming Twitter mentions, direct messages, and emails sent to your linked accounts or in.sharedbox.app email will be directed to your selected Slack channel, allowing your team to assess and reply at their convenience. Each account is equipped with a dedicated support site for users to submit and track their support inquiries, and a complimentary supportby.email subdomain is included; you also have the option to customize this with your own domain. There’s no requirement for new installations or applications, as it utilizes a platform your team is already familiar with—Slack. Additionally, you can incorporate multiple email addresses and Twitter accounts into your Slack workspace for improved communication. This configuration not only streamlines customer interactions but also significantly boosts overall team productivity while ensuring a user-friendly experience for everyone involved.

What is Gmelius?

Gmelius stands out as the pioneering collaboration platform that seamlessly integrates with your existing tools, fostering teamwork and connectivity. By transforming email into a dynamic and collaborative medium, Gmelius enables team members to maintain communication while utilizing their preferred applications, such as Gmail, Slack, or Zoom. This platform effectively bridges the gap between internal and external communications, equipping your team with essential collaborative features like shared inboxes, shared labels, internal email notes, and collaborative project boards. Additionally, Gmelius offers email templates and customizable email sequences, enhancing overall productivity and teamwork in an increasingly digital workspace. Ultimately, Gmelius not only streamlines communication but also empowers teams to work together more effectively, regardless of their location.

Media

Media

Integrations Supported

Gmail
Google Workspace
Slack
Microsoft 365
Microsoft Outlook
X (Twitter)

Integrations Supported

Gmail
Google Workspace
Slack
Desktop.com
Google Calendar
Google Meet
HubSpot CRM
HubSpot Customer Platform
Salesforce
Shift
Stackreaction
Station
Trello
Zoom

API Availability

API Availability

Pricing Information

$19.00/month
Free Version

Pricing Information

Free
Freemium plan available, and upper tiers for teams with automation advanced collaboration.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Everygood

Date Founded

2018

Company Location

Nigeria

Company Website

sharedbox.app

Company Facts

Organization Name

Gmelius

Date Founded

2016

Company Location

Switzerland

Company Website

gmelius.com

Categories and Features

Email Management

Email Monitoring
Response Management
Shared Inboxes
Signature Management
Whitelisting / Blacklisting

Categories and Features

Collaboration

Brainstorming
Chat / Messaging
Project Management
Task Management

Email Management

Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management

Email Personalization

Not specified

Email Tracking

Campaign Management
Location Tracking
Team Management

Mail Merge

Not specified

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
Mobile Access
Task Management
Video Conferencing

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