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What is SharedBox?

Manage customer support and communications directly via Slack, which enables you to seamlessly send and receive emails, tweets, and direct messages. This setup allows for collaborative efforts on shared email and Twitter accounts, such as support@your.domain, without requiring password exchanges among team members, enhancing security. SharedBox connects smoothly with your current Twitter account and any email service you use while offering an @in.sharedbox.app email for straightforward setup and message forwarding. All incoming Twitter mentions, direct messages, and emails sent to your linked accounts or in.sharedbox.app email will be directed to your selected Slack channel, allowing your team to assess and reply at their convenience. Each account is equipped with a dedicated support site for users to submit and track their support inquiries, and a complimentary supportby.email subdomain is included; you also have the option to customize this with your own domain. There’s no requirement for new installations or applications, as it utilizes a platform your team is already familiar with—Slack. Additionally, you can incorporate multiple email addresses and Twitter accounts into your Slack workspace for improved communication. This configuration not only streamlines customer interactions but also significantly boosts overall team productivity while ensuring a user-friendly experience for everyone involved.

What is Mixmax?

Boost your response rates, secure additional meetings, ensure no opportunities are missed, and accelerate your meeting bookings. Rapidly expanding companies that prioritize exceptional customer service can greatly benefit from effective communication strategies. Intelligent messaging solutions can enhance your chances of securing meetings, receiving replies, and closing deals. Elevate customer satisfaction while fostering greater team involvement. Gain insights into who has accessed your emails and which specific content captured their interest. Streamline your tasks, enhance sales effectiveness, and synchronize your team members. With a comprehensive overview, you can identify performance trends and refine processes. By leveraging these tools, you can unlock new opportunities and potentially enhance productivity tenfold—all without stepping away from your email inbox. Embrace these innovations to transform your outreach efforts and achieve remarkable results.

Media

Media

Integrations Supported

Gmail
Google Workspace
Slack
X (Twitter)
Microsoft Outlook

Integrations Supported

Gmail
Google Workspace
Slack
X (Twitter)
Beamy
Dialpad Connect
Dialpad Support
ElectroNeek
Evernote
Humanic
Hyperise
Pipedrive
Protective.ai
Rambox
RepliQ
Salesforce
Sapling AI Writing Assistant
Station
Vinna AI

API Availability

API Availability

Pricing Information

$19.00/month
Free Version

Pricing Information

$9.00/month/user
3 different pricing tiers available
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Webinars
Online Training

Company Facts

Organization Name

Everygood

Date Founded

2018

Company Location

Nigeria

Company Website

sharedbox.app

Company Facts

Organization Name

Mixmax

Date Founded

2015

Company Location

United States

Company Website

mixmax.com

Categories and Features

Email Management

Email Monitoring
Response Management
Shared Inboxes
Signature Management
Whitelisting / Blacklisting

Categories and Features

Cold Email

Not specified

Email Management

Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management

Email Tracking

Audience Segmentation
Event-Based Notifications
Location Tracking
Team Management

Inside Sales

Auto-Dialing
Call Recording

Mail Merge

Not specified

Sales Engagement

Call Scripts / Call Steps
Email Tracking / Automation
Reporting / Analytics

Sales Force Automation

Call Management
Campaign Management
Contact Management
Email Marketing
Performance Metrics

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