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What is SharedInbox?

Effortlessly manage customer support and communication through Slack, allowing for seamless collaboration on shared email accounts like support@your.domain without requiring password sharing among team members. With SharedInbox, you can easily integrate with any email service you currently use and obtain an @in.sharedinbox.co address for forwarding emails. To compose messages, simply use the command SharedInbox /compose, and when responding to email conversations, select the Reply Mail option. Each email interaction, both incoming and outgoing, creates a new Slack Message Thread, which allows for tagging colleagues and facilitating discussions with ease. Furthermore, every account comes with a dedicated support site where users can submit and track their support requests. There's no need to download new software or applications, as you can leverage Slack, a platform your team is already familiar with. Stay updated with notifications when your emails are sent and opened, and access attached files and images directly in Slack. You can also personalize your email signature and establish an automatic response for incoming inquiries, further streamlining your communication processes. This efficient setup ensures your team remains connected and organized while effectively handling customer support tasks, ultimately enhancing productivity and response times.

What is Deck?

Deck serves as a cutting-edge AI assistant that effortlessly integrates into your email environment, handling everyday tasks without the need for changing your email platform or accessing all of your messages. Users can personalize Deck with a distinct name and email address, allowing them to forward email threads, involve it in discussions, or assign specific tasks with ease. It participates in conversations by summarizing lengthy discussions into shorter, more digestible formats, analyzing documents, and addressing questions within the same email exchange while systematically sorting files into relevant projects. Deck keeps track of important information such as decisions made, key contacts, priorities, and user preferences to improve future interactions. Furthermore, it keeps an eye on ongoing conversations, notifying users of any developments, delays, unanswered questions, or significant matters that need attention. Users have the flexibility to delegate one-time tasks or set up regular workflows like daily briefings, weekly summaries, routine research requests, CRM updates, and overnight monitoring, with results conveniently delivered via email for easy reference. By incorporating Deck into their routine, users can enhance their email efficiency, leading to greater productivity in their everyday communications and allowing them to focus on more strategic tasks that require their attention. Ultimately, Deck transforms the email experience, making it a powerful tool for anyone looking to optimize their workflow.

Media

Media

Integrations Supported

Gmail
Microsoft Outlook
Slack
Google Cloud Platform
Yahoo! Mail

Integrations Supported

Gmail
Microsoft Outlook
Slack
Google Calendar
Notion Mail
Superhuman Mail

API Availability

API Availability

Has API

Pricing Information

$5 per month
Free Trial Offered?

Pricing Information

$29.99 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SharedInbox

Date Founded

2018

Company Location

India

Company Website

sharedinbox.co

Company Facts

Organization Name

Deck

Date Founded

2025

Company Location

United States

Company Website

www.hellodeck.ai/

Categories and Features

Help Desk

Not specified

Categories and Features

AI Agents

Not specified

AI Assistants

Not specified

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